Technical Support Specialist

il y a 4 jours


Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps plein
Technical Support Advisor

We are seeking a highly skilled Technical Support Advisor to join our team at Capijobnew. As a Technical Support Advisor, you will play a crucial role in providing exceptional customer service and resolving product or service issues for our clients.

Key Responsibilities:
  • Resolve customer complaints by clarifying their issues and providing accurate information.
  • Use the right methods and tools to provide valid and complete information to customers.
  • Empower customers to make informed decisions by providing real-time information.
  • Exceed customer expectations by delivering exceptional service and ensuring a positive experience.
Requirements:
  • Native fluency in French (C2) and fluency in English (B2).
  • Treat all data and personal information with confidentiality.
  • Competitive wages (14 monthly payments per year).
  • Performance bonus.
  • Extra bonus.
  • Transportation allowance.
  • Meal allowance in voucher card (net).
  • Private health insurance with a dental plan.
  • Relocation package: shared accommodation and flight reimbursement.
  • Opportunities for career progression and international career possibilities through the Webhelp International Mobility Program.

Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time. Webhelp is a French multinational BPO company that is making business more human for the world's most exciting brands. By choosing Webhelp, you will be part of a community of over 95,000 game-changers from more than 190 locations in 51 countries. Webhelp considers diversity as a fundamental resource and offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.



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