Customer Service Representative
il y a 1 jour
Job Summary
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Boulanger. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our clients.
Key Responsibilities
- Provide personalized service to customers, addressing their needs and concerns in a timely and professional manner.
- Manage the flow of products, including reordering, inventory management, and product placement, to ensure a seamless shopping experience.
- Sell associated services, such as product initiation, installation, and warranties, as well as accessories and spare parts.
- Participate in product demonstrations, animations, and other sales-promoting activities to drive sales and customer engagement.
- Maintain a welcoming and attractive store environment, ensuring a positive customer experience.
- Ensure customer satisfaction and loyalty through proactive issue resolution and follow-up.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work independently and as part of a team, with a strong sense of autonomy and attention to detail.
- Flexibility and adaptability in a fast-paced retail environment.
- Strong problem-solving skills, with the ability to think creatively and find innovative solutions.
About Boulanger
Boulanger is a company that values diversity, equality, and inclusion. We believe in giving everyone the same opportunities and treating each person with respect and dignity. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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