Operations & Port Delivery Coordinator
il y a 6 jours
About the Role
This is an exciting opportunity to join TUI as a key member of our Port Operations team. As an Operations & Port Delivery Agent, you will play a crucial role in ensuring the smooth delivery of shore excursions and turnaround services for our cruise lines.
Key Responsibilities
- Plan and manage shore excursions and turnaround services to a high level of detail, ensuring timely bookings and last-minute changes or requests are communicated to suppliers.
- Maintain continuous communication with cruise line head offices, ships, and other internal and external stakeholders, including Port Authorities, to ensure seamless operations.
- Oversee the dispatch and operation of cruise services, managing any operational changes on the spot in close contact with suppliers.
- Deliver and collect all information of the operation in a timely and efficient manner for reporting and invoicing purposes.
- Track and complete the accounting for each tour settlement, guides payments, and supplier invoices.
- This position involves days of operation in the port, early starts, and demands work during some weekends.
What We Offer
At TUI, we value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and empowered to succeed. If you're passionate about delivering exceptional customer experiences and working in a fast-paced, dynamic environment, we'd love to hear from you.
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