Front Desk Associate
Il y a 2 mois
We are seeking a highly motivated and enthusiastic Front Desk Associate to join our dynamic team at Cycas Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.
Key Responsibilities- Manage guest arrivals and departures, ensuring a warm and welcoming experience
- Process guest check-ins and check-outs, handling payments and resolving any issues that may arise
- Respond to guest inquiries and resolve any concerns in a professional and courteous manner
- Work collaboratively with the hotel team to ensure seamless operations and excellent guest satisfaction
- Participate in ongoing training and development to enhance skills and knowledge
- Previous experience in a customer-facing role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- Proficiency in Microsoft Office and hotel management systems
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Cycas Hospitality is a leading hospitality company with a strong commitment to excellence and customer satisfaction. We offer a unique opportunity to join a dynamic team and contribute to the success of our business. If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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