Internship in Operations Management

il y a 4 semaines


Paris, Île-de-France Believe Temps plein
Operations Management Internship

Contract Type:
Believe is recognized as a premier digital music organization.

Our mission is to empower independent artists and labels in the digital landscape by equipping them with the necessary tools to expand their audience throughout their career journey.

Our dedicated team of digital music professionals worldwide utilizes the Group's advanced technology platform to support artists and labels in distributing and promoting their music effectively.

With a workforce of 1,650 across over 50 countries, we are committed to assisting independent artists and labels with unparalleled digital expertise, emphasizing respect, fairness, and transparency.

The Content Operations team oversees the ingestion, validation, and distribution of all audio content from artists and labels to various streaming and download platforms (e.g., YouTube, Spotify, Apple, Deezer, Amazon).

Adhering to the standards and regulations set by leading Digital Service Providers (DSPs) such as Apple, YouTube, Meta, TikTok, and Amazon is crucial to ensure optimal distribution for artists, enabling them to gain competitive advantages while avoiding penalties.

Responsibilities of the Operations Management Intern:

Oversight of Ingestion and Validation Processes:
As an intern, you will assist in ensuring the efficient operation of the ingestion and validation processes.

Your role will involve ensuring that these processes comply with Service Level Agreements (SLAs), customer contracts, and DSP guidelines.

You will learn to identify areas for process enhancement and tool optimization.
Collaborate with data analysts to establish Key Performance Indicators (KPIs) and dashboards for activity management.
Utilize data and analytics to inform decisions, evaluate team performance, and pinpoint areas for improvement.

Team Collaboration:
Working alongside your management team, you will help structure the team to maximize performance and productivity while minimizing costs.

In conjunction with the Eligibility Manager, you will ensure that team members receive appropriate training and have a thorough understanding of eligibility criteria to fulfill their responsibilities in line with expected standards.

This internship offers a unique opportunity to gain insights into project management and cross-functional communication skills.
You will develop strong analytical abilities to assess performance metrics and make informed decisions.
Proficiency in Excel is advantageous.
Fluency in both French and English is required.

This role will enhance your communication skills in both languages, providing valuable experience in the digital music industry.

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