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Senior Technical Support Engineer

Il y a 2 mois

Paris, Île-de-France Datadog Temps plein

About the Role:

Datadog is seeking a highly motivated and results-driven Senior Director to join our high-growth organization and cutting-edge Technical Support Engineering team in EMEA.

Key Responsibilities:

  • Manage, develop, and mentor a team of senior leaders in EMEA, who in turn manage different levels of leadership and Technical Support Engineers.
  • Align with Global VP on department strategy and operating plan for the Global Support organization as we continue to scale our team globally.

Requirements:

  • A critical thinker who defaults to a client-centric approach and uses data to make informed decisions.
  • Current or recent experience (within the last 2-3 years) working in a Support Engineering or adjacent function within an enterprise technology environment.
  • Able to work onsite in an office location at least 3 days a week.
  • Experience building and scaling a new office location.

What We Offer:

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
  • Continuous professional development, product training, and career pathing.

About Datadog:

We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks.

Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth.