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Customer Service Representative

il y a 4 semaines

SaintLaurentMédoc, Nouvelle-Aquitaine, France Aliaxis Temps plein

We are seeking a skilled Customer Service Representative to join our team at Aliaxis. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.

Key Responsibilities:

  • Respond to customer inquiries regarding orders, quotes, and product information.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Enter, release, and track customer orders via fax and phone.
  • Verify customer account numbers, pricing, and delivery requirements.
  • Liaise with other departments to ensure proper service from all directions.
  • Provide technical support by referring to various publications.
  • Respond to all customer inquiries in a timely manner.

Requirements:

  • Minimum 5 years of experience as a customer service representative.
  • Bilingual in both English and French.
  • Excellent time management and follow-up skills.
  • Strong written and verbal communication skills.
  • Good team player with a positive attitude.

About Aliaxis:

Aliaxis is a leading provider of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.