Security Operations Supervisor

il y a 4 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein
Position Overview

The Security Operations Supervisor plays a pivotal role in maintaining the safety and security of the hotel environment. This position is directly accountable to the Security Manager and is essential in establishing a clear chain of command.

Key Responsibilities
  • Leadership: Oversee the security team and ensure adherence to the Duty Roster set by the Security Manager.
  • Service Excellence: Embrace a service-oriented mindset to promote a harmonious atmosphere within the hotel.
  • Team Briefings: Conduct pre-deployment inspections and briefings to ensure all personnel present a professional appearance.
  • Monitoring: Regularly assess the performance of security officers to ensure they are vigilant and effective in their roles.
  • Investigative Duties: Carry out investigations and compile comprehensive reports on security incidents.
  • Integrity Maintenance: Safeguard the department's integrity by closely monitoring team members.
  • Staff Surveillance: Ensure hotel staff compliance with established House Rules.
  • Information Gathering: Develop relationships with informants to gather intelligence relevant to security.
  • Conflict Resolution: Maintain peace and order within the hotel premises when addressing criminal activities.
  • Event Participation: Engage in special events or operations organized by the hotel.
  • Communication: Keep the Security Manager informed about all security-related matters affecting the hotel.
  • Equipment Oversight: Take responsibility for inspecting and ensuring the functionality of all security equipment.
  • Maintenance Checks: Conduct routine inspections of security-related items to ensure they are well-maintained.
  • Shift Management: Prepare meal rosters for each shift to ensure team members are well taken care of.
  • Reporting: Document all departmental activities in the Daily Security Report.
  • Training Participation: Attend briefing sessions prior to each shift and engage in training programs offered by the hotel.
Qualifications

Applicants should possess a minimum of 2-3 years of experience in a similar capacity, preferably within a 5-star hotel environment, including at least 1 year in a supervisory role.


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