Customer Service Specialist
il y a 3 semaines
Harmonie Mutuelle, a leading provider of social protection solutions in France, is seeking a dedicated Customer Service Specialist to join our team.
In this role, you will be responsible for managing customer interactions and ensuring exceptional service delivery across various channels. Your primary focus will be on addressing inquiries, resolving concerns, and building strong relationships with our valued clients.
Key Responsibilities:- Provide prompt and effective support to customers through phone, email, and online platforms.
- Thoroughly understand customer needs and provide tailored solutions to meet their requirements.
- Promote Harmonie Mutuelle's comprehensive range of services and products to customers.
- Identify opportunities to enhance customer satisfaction and retention.
- A Bachelor's degree in a field related to customer service or a similar discipline.
- Proven experience in a customer-facing role, ideally within the social protection sector.
- Proficiency in utilizing computer systems and phone-based communication tools.
- Strong sales acumen and a results-oriented approach.
- Excellent communication and interpersonal skills to effectively collaborate with customers and colleagues.
- Competitive salary and benefits package.
- Opportunity for professional growth and development within a dynamic organization.
- Collaborative and supportive work environment.
- Comprehensive employee benefits program, including health insurance and retirement plan contributions.
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Customer Relations Apprentice
il y a 4 semaines
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il y a 4 semaines
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il y a 4 semaines
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Warehouse Operations Specialist
il y a 4 semaines
Bourges, Centre-Val de Loire, France MBDA Temps pleinLogistics Specialist at MBDAMBDA stands as a prominent European entity focused on the design and manufacturing of missile systems tailored to fulfill the operational requirements of land, sea, and air forces. With a commitment to delivering critical military capabilities, MBDA plays a vital role in ensuring national security and strategic independence for...
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il y a 1 semaine
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il y a 1 semaine
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