Guest Service Ambassador

il y a 1 semaine


Paris, Île-de-France Accor Hotels Temps plein
Join Our Team as a Guest Service Associate

Fairmont Hotels & Resorts is a renowned hospitality group with a rich history and a commitment to excellence. As a Guest Service Associate, you will play a vital role in delivering exceptional service and creating unforgettable experiences for our guests at Fairmont Mumbai.

Key Responsibilities:
  • Coordinate with housekeeping to ensure guest rooms are prepared to the highest standards.
  • Provide guests with information about hotel facilities, services, and local attractions.
  • Maintain a safe and secure environment for guests and colleagues.
  • Work closely with other departments to ensure seamless guest experiences.
  • Strive to exceed guest expectations by delivering personalized service and anticipating their needs.
Requirements:
  • Previous experience in a customer service or hospitality role is preferred but not required.
  • Flexibility to work various shifts, including weekends and holidays.
  • Basic computer skills and familiarity with hotel management software (training will be provided).

Accomplish Your Career Goals with Accor Hotels

Fairmont is part of Accor, a world-leading hospitality group with over 5,400 properties in more than 110 countries. As a Guest Service Associate, you will be part of a dynamic team that is passionate about delivering exceptional service and creating unforgettable experiences for our guests.


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