Guest Relation Ambassador

Il y a 2 mois


Paris, Île-de-France Club Med Temps plein

Job Summary

As a Guest Relation Agent at Club Med, you will be responsible for ensuring the well-being of our guests and building a trusting relationship with them. This role requires a high level of sociability, helpfulness, and attentiveness.

Key Responsibilities

  • Monitor guest stays and ensure their loyalty through exceptional service.
  • Respond to guest requests and provide information about the Village and its surroundings.
  • Support the Front Desk team to facilitate the guest experience.
  • Be proactive in suggesting ways to drive additional sales and improve service quality.
  • Inform your Manager about any service malfunctions or guest complaints and propose effective solutions.

Requirements

  • Sociable and able to connect with guests.
  • Helpful and attentive in finding solutions for guests.
  • Multilingual, with a strong command of at least two languages.
  • Experience in Hotel Reception and International Client Relations.

Benefits

As a Guest Relation Agent at Club Med, you will benefit from our infrastructures and activities. You will also have the opportunity to develop your skills and advance in your career.


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