Guest Relation Ambassador
Il y a 2 mois
Job Summary
As a Guest Relation Agent at Club Med, you will be responsible for ensuring the well-being of our guests and building a trusting relationship with them. This role requires a high level of sociability, helpfulness, and attentiveness.
Key Responsibilities
- Monitor guest stays and ensure their loyalty through exceptional service.
- Respond to guest requests and provide information about the Village and its surroundings.
- Support the Front Desk team to facilitate the guest experience.
- Be proactive in suggesting ways to drive additional sales and improve service quality.
- Inform your Manager about any service malfunctions or guest complaints and propose effective solutions.
Requirements
- Sociable and able to connect with guests.
- Helpful and attentive in finding solutions for guests.
- Multilingual, with a strong command of at least two languages.
- Experience in Hotel Reception and International Client Relations.
Benefits
As a Guest Relation Agent at Club Med, you will benefit from our infrastructures and activities. You will also have the opportunity to develop your skills and advance in your career.
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