Représentant Front Office
il y a 2 semaines
Poste de Représentant Front Office
Nous recherchons un Représentant Front Office dynamique pour rejoindre l'équipe de notre établissement hôtelier à Paris.
Voici les missions confiées :
- Accueil téléphonique et accueil physique
- Maîtrise des informations sur l'établissement et le groupe hôtelier
- Réalisation d'un check-in, accompagnement client, présentation de la chambre et des services
- Faire le suivi et assister les clients durant son séjour
- Réalisation d'un check-out
- Contrôle et clôture de caisse
- Préparation des arrivées et départs
- Attribution des accueils clients en chambre
- Mise à jour des profils clients
- Analyser et développer le service ainsi que l'expérience client
Compétences requises
- Dynamisme, rigueur et culte de l'accueil client
- Anglais courant indispensable
- Bonne présentation
Nous vous remercions d'avance pour votre candidature.
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