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Senior R&D Software Support Specialist
Il y a 2 mois
As a key member of our R&D team, you will focus on enhancing the DELMIA Quintiq software by conducting in-depth root-cause analysis of complex software issues. Your expertise will be instrumental in identifying and resolving these problems, ensuring the software meets the highest standards of quality and performance.
Key Responsibilities:- Perform detailed analysis of software problems to identify root causes and develop effective solutions
- Collaborate with cross-functional teams to implement software changes and improvements
- Provide expert guidance on software design and capabilities to internal stakeholders
- Contribute to the development of software knowledge and best practices through documentation and knowledge sharing
- Lead and own internal improvement projects to enhance software quality and support processes
To succeed in this role, you will need:
- Bachelor or Master's degree in Computer Science, Software Engineering, Mathematics, or a related field
- Strong analytical and problem-solving skills, with the ability to think critically and creatively
- Experience in software troubleshooting and high-level technical support
- Proficiency in object-oriented programming languages, such as C++, Java, or Prolog
As a member of our R&D team, you will have the opportunity to:
- Gain a comprehensive understanding of the DELMIA Quintiq software and its various components
- Work collaboratively with a global team of experts, contributing to the development of innovative solutions
- Engage with diverse clients and stakeholders, working on complex projects that drive business growth
- Be part of an inclusive and supportive team environment, with opportunities for professional growth and development
