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Support Technician
Il y a 3 mois
As a Support Technician at Amiltone, you will play a crucial role in assisting our clients with their technical inquiries and challenges. Your passion for technology and problem-solving will be key in delivering exceptional service.
Why Work with Amiltone?
At Amiltone, we prioritize your professional development. We offer tailored support, ongoing training, and engaging projects that utilize cutting-edge technologies. Our commitment to a balanced work environment includes various extracurricular activities, such as sports events and team-building gatherings, to promote well-being.
Key ResponsibilitiesIn your capacity as a Support Technician, your duties will include:
- Assisting clients with incident management and service requests (Levels 1, 2, 3)
- Coordinating technical logistics for both internal and external operations
- Overseeing application management and generating reports
- Identifying and resolving technical issues related to CRM systems
- Collaborating with development teams to troubleshoot and rectify bugs
- Engaging in CRM system updates and related projects
The ideal candidate will possess a Degree in Information Technology and a minimum of two years of experience in a support technician role. We value your technical expertise, potential for growth, and enthusiasm for achieving success.
