Emplois actuels liés à Technical Account Manager, AWS France - Courbevoie, Île-de-France - AWS EMEA SARL (France Branch) - G48
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Technical Account Manager, AWS France
il y a 4 semaines
Courbevoie, Île-de-France AWS EMEA SARL (France Branch) - G48 Temps pleinAbout the RoleAWS EMEA SARL (France Branch) - G48 is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for driving customer success and growth by providing exceptional technical support and guidance to our enterprise customers in the Financial Services industry.Key...
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Courbevoie, Île-de-France AWS EMEA SARL (France Branch) - G48 Temps pleinAbout the RoleWe are seeking a highly skilled Technical Account Manager to join our team at AWS EMEA SARL (France Branch) - G48. As a Technical Account Manager, you will be responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers.Key ResponsibilitiesBuild...
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Il y a 2 mois
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il y a 2 semaines
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il y a 4 semaines
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il y a 4 semaines
Courbevoie, Île-de-France AWS EMEA SARL (France Branch) Temps pleinAbout the RoleWe are seeking a highly skilled Technical Account Manager to join our AWS EMEA SARL (France Branch) team. As a Technical Account Manager, you will be responsible for driving customer success and growth by providing technical expertise and strategic guidance to our enterprise customers.Key ResponsibilitiesDevelop and maintain strong...
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il y a 3 semaines
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Technical Account Manager, AWS France
Il y a 2 mois
AWS EMEA SARL (France Branch) - G48 is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector.
Key Responsibilities- Develop trusting relationships with customers, understand their business needs and drivers, review service disruptions, provide monthly/quarterly metrics, and assist with pre-launch planning.
- Utilize technical skills to solve difficult support issues and technical challenges.
- Understand operational parameters and troubleshooting processes for customer issues and escalations.
- Advocate for customer needs to overcome adoption blockers and drive new feature development.
- Improve customer capabilities by running workshops, operations, and architecture reviews.
- Ensure AWS environments remain operationally healthy while reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption.
- Work with customers across all levels from developers through to C-Suite executives.
- Collaborate across multiple functions within AWS, such as Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams, and Sales Account Managers.
AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
What We Offer- A diverse and inclusive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
- The chance to work with a talented team of cloud technologists.
- 3+ years of experience with operational parameters and troubleshooting for at least two of the following technical domains: Compute/Storage/Networking/CDN/Databases/DevOps/Big Data and Analytics/Security/Applications Development in a distributed systems environment.
- Working with engineering/technology teams for large customers or a major segment of a large entity in the Public Sector, Enterprise, or Start-up industry.
- Able to communicate effectively in French and English within technical and business settings.
