Customer Experience Specialist
il y a 7 heures
We are seeking a highly skilled Customer Experience Professional to join our Customer Engagement and Business Excellence Department. As a key member of our team, you will play a critical role in driving customer-centricity across our organization.
Main Responsibilities- Develop and Implement Customer Feedback Programs: Design and execute surveys, focus groups, and other research methods to gather insights on customer experiences and preferences.
- Analyze and Interpret Customer Data: Use data analytics tools to identify trends, patterns, and areas for improvement in customer satisfaction and loyalty.
- Collaborate with Cross-Functional Teams: Work closely with sales, marketing, and product teams to ensure customer needs are integrated into business strategies and product development.
- Communicate Customer Insights: Present findings and recommendations to senior leadership and other stakeholders to inform business decisions.
- Education: Bachelor's degree in business, marketing, or a related field.
- Experience: At least 3 years of experience in a customer-facing role or a related field.
- Skills: Excellent communication and interpersonal skills, customer-centric mindset, strong problem-solving and analytical skills, fluency in French and English.
We are a global healthcare company that values our employees and strives to create a work environment that supports work-life balance and career growth. We are committed to making a positive impact on people's lives and are looking for talented individuals who share our vision.
-
Customer Experience Specialist
il y a 1 semaine
Puteaux, Île-de-France Novo Nordisk Temps pleinAbout the RoleWe are seeking a highly skilled Customer Experience Professional to join our Customer Engagement and Business Excellence Department. As a key member of our team, you will be responsible for driving customer-centric initiatives and ensuring exceptional customer experiences across our organization.Key ResponsibilitiesDevelop and implement the...
-
Customer Experience Specialist
il y a 7 jours
Puteaux, Île-de-France Novo Nordisk Temps pleinAbout the RoleWe are seeking a highly skilled Customer Experience Professional to join our Customer Engagement and Business Excellence Department. As a key member of our team, you will play a critical role in driving customer-centricity across our organization.Key ResponsibilitiesDevelop and implement a comprehensive Voice of the Customer program to identify...
-
Customer Experience Specialist
il y a 1 semaine
Puteaux, Île-de-France Novo Nordisk Temps pleinAbout the RoleWe are seeking a highly skilled Customer Experience Professional to join our Customer Engagement and Business Excellence Department. As a key member of our team, you will be responsible for driving customer-centric initiatives and ensuring exceptional customer experiences across our organization.Key ResponsibilitiesDevelop and implement the...
-
Customer Experience Specialist
il y a 5 jours
Puteaux, Île-de-France Novo Nordisk Temps pleinAbout the RoleWe are seeking a highly skilled Customer Experience Professional to join our Customer Engagement and Business Excellence Department. As a key member of our team, you will play a critical role in driving customer-centricity across our organization.Main ResponsibilitiesDevelop and Implement Customer Feedback Programs: Design and manage surveys,...
-
Customer Experience Specialist
il y a 4 jours
Puteaux, Île-de-France Novo Nordisk Temps pleinAbout the RoleWe are seeking a highly skilled Customer Experience Professional to join our Customer Engagement and Business Excellence Department. As a key member of our team, you will play a critical role in driving customer-centricity across our organization.Main ResponsibilitiesDevelop and Implement Customer Feedback Programs: Design and execute surveys,...
-
Customer Experience Specialist
il y a 2 jours
Puteaux, Île-de-France Novo Nordisk Temps pleinAbout the RoleWe are seeking a highly skilled Customer Experience Professional to join our Customer Engagement and Business Excellence Department. As a key member of our team, you will play a critical role in driving customer-centricity across our organization.Main ResponsibilitiesDevelop and Implement Customer Feedback Programs: Design and execute surveys,...
-
Customer Experience Specialist
il y a 2 jours
Puteaux, Île-de-France Novo Nordisk Temps pleinAbout the RoleWe are seeking a highly skilled Customer Experience Professional to join our Customer Engagement and Business Excellence Department. As a key member of our team, you will play a critical role in driving customer-centricity across our organization.Main ResponsibilitiesDevelop and Implement Customer Feedback Programs: Design and execute surveys,...
-
Customer Experience Specialist
il y a 21 heures
Puteaux, Île-de-France Novo Nordisk Temps pleinAbout the RoleWe are seeking a highly skilled Customer Experience Professional to join our Customer Engagement and Business Excellence Department. As a key member of our team, you will be responsible for driving customer-centric initiatives and ensuring exceptional customer experiences across our organization.Key ResponsibilitiesDevelop and implement the...
-
Customer Experience Specialist
il y a 2 semaines
Puteaux, Île-de-France Novo Nordisk Temps pleinAbout the RoleWe are seeking a highly skilled Customer Experience Professional to join our Customer Engagement and Business Excellence Department. As a key member of our team, you will be responsible for driving customer-centric initiatives and ensuring exceptional customer experiences across our organization.Key ResponsibilitiesDevelop and implement the...
-
Customer Experience Specialist
il y a 7 jours
Puteaux, Île-de-France Novo Nordisk Temps pleinAbout the RoleWe are seeking a highly skilled Customer Experience Professional to join our Customer Engagement and Business Excellence Department. As a key member of our team, you will be responsible for driving customer-centric initiatives and ensuring exceptional customer experiences across our organization.Key ResponsibilitiesDevelop and implement the...
-
Customer Experience and Quality Assurance Manager
il y a 4 semaines
Puteaux, Île-de-France Otis College of Art and Design Temps pleinAbout Otis College of Art and DesignOtis College of Art and Design is a renowned institution dedicated to fostering creativity, innovation, and artistic excellence. We are committed to providing our students with a transformative educational experience that prepares them for successful careers in the dynamic world of art and design.Job OverviewWe are seeking...
-
Customs Clearance Specialist
il y a 2 semaines
Puteaux, Île-de-France ASCENCIA BUSINESS SCHOOL Temps pleinAbout the Company:ASCENCIA BUSINESS SCHOOL, a leading educational institution, is seeking a highly skilled and motivated individual to join its team as a Logistics Coordinator Assistant. Our school, located in La Défense, Paris, offers a unique opportunity to pursue a Bachelor's degree in Logistics and Transportation Management.About the Role:We are looking...
-
Senior Customer Support Specialist
il y a 2 jours
Puteaux, Île-de-France Axway Temps pleinOverviewAxway is an enterprise integration company that's been around for over 20 years, digitally transforming enterprises of all sizes. We're looking for a Customer Support Engineer to join our team, working on Automator in IT Operations Management.ResponsibilitiesAnalyze customer issues to identify root causesReproduce issues to ensure accurate...
-
Senior Customer Support Specialist
il y a 5 jours
Puteaux, Île-de-France Axway Temps pleinOverviewAxway is an enterprise integration company that's been around for over 20 years, digitally transforming enterprises of all sizes. We're looking for a Customer Support Engineer to join our team, working on Automator in IT Operations Management.ResponsibilitiesAnalyze customer issues to identify root causesReproduce issues to ensure accurate...
-
Senior Customer Support Specialist
il y a 4 jours
Puteaux, Île-de-France Axway Temps pleinOverviewAxway is an enterprise integration company that's been around for over 20 years, digitally transforming enterprises of all sizes. We're looking for a Customer Support Engineer to join our team, working on Automator in IT Operations Management.ResponsibilitiesAnalyze customer issues to identify root causesReproduce issues to ensure accurate...
-
Senior Customer Support Specialist
il y a 8 heures
Puteaux, Île-de-France Axway Temps pleinOverviewAxway is an enterprise integration company that's been around for over 20 years, digitally transforming enterprises of all sizes - more than 11,000 in 100 countries. We're looking for a Technical Support Engineer to join our ITOM team, working on Automator.ResponsibilitiesInvestigate customer issues and analyze symptoms to find root causesReproduce...
-
Senior Customer Support Specialist
il y a 7 jours
Puteaux, Île-de-France Axway Temps pleinAbout the RoleAxway is seeking a highly skilled Technical Support Engineer to join its IT Operations Management (ITOM) team. As a Technical Support Engineer, you will play a critical role in ensuring the smooth operation of our Automator product.Key ResponsibilitiesInvestigate and resolve customer issues in a timely and efficient mannerAnalyze symptoms to...
-
Senior Customer Support Specialist
il y a 1 semaine
Puteaux, Île-de-France Axway Temps pleinAbout the RoleAxway is seeking a highly skilled Technical Support Engineer to join its IT Operations Management (ITOM) team. As a Technical Support Engineer, you will play a critical role in ensuring the smooth operation of our Automator product.Key ResponsibilitiesInvestigate and resolve customer issues in a timely and efficient mannerAnalyze symptoms to...
-
Client Experience and Quality Assurance Specialist
il y a 2 semaines
Puteaux, Île-de-France Otis College of Art and Design Temps pleinAbout the Role:We are seeking a highly skilled and experienced Quality and Customer Satisfaction Manager to join our team at Otis College of Art and Design. As a key member of our organization, you will be responsible for ensuring the quality of our services and customer satisfaction.Key Responsibilities:Pilot the outsourcing partner (contract management,...
-
Spécialiste en Expérience Client en Alternance
il y a 3 heures
Puteaux, Île-de-France ASCENCIA BUSINESS SCHOOL Temps pleinA propos de l'entreprise :ASCENCIA BUSINESS SCHOOL, école d'enseignement supérieur et spécialiste de la formation en alternance, vous aide à préparer un Bachelor Commerce Retail (BAC+3, Niveau 6) à La Défense (92).A propos du poste :Vous rejoindrez une entreprise partenarie de ASCENCIA BUSINESS SCHOOL pour occuper un poste de Spécialiste en...