Senior Professional Services Manager
il y a 2 semaines
At ENGINEERINGUK, we are seeking a highly skilled Senior Professional Services Manager to join our team. As a key member of our Amazon Business Professional Services team, you will be responsible for managing complex projects and driving business growth through strategic partnerships.
Key Responsibilities:
- Assess current purchasing processes for customers and identify opportunities for Amazon Business solutions to improve end-user experiences, reduce costs, and accelerate organization performance.
- Drive and accelerate spend adoption through advising customers on best practices for using Amazon Business solutions.
- Provide timely, clear, concise, and complete communications to customer and Amazon Business leadership where required.
- Focus on automating service needs for customers and on more complex engagements, work with Product Management and Technical teams to develop solutions that will increase customer adoption.
- Ensure each launch prepares the customer to achieve their targets and adopt Amazon Business as planned, including feature adoption and spend.
Requirements:
- Experience with Microsoft Office products and applications.
- Experience with sales CRM tools such as Salesforce or similar software.
- Bachelor's degree or equivalent.
- Ability to lead customer-facing engagements in French.
- Knowledge of procurement and source-to-pay processes and solutions or equivalent experience.
- Experience in B2B or enterprise sales with a focus on hunting new business.
- +C1 proficiency in German, Italian, or Spanish.
About the Role:
This is a full-time position that requires relocation to London. Amazon will support with relocation and visa sponsorship for EU nationals. As a Senior Professional Services Manager, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving business growth through strategic partnerships.
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