Restaurant Operations Manager
il y a 3 semaines
At The Rimrock, we strive to provide exceptional hospitality experiences for our guests and employees alike. As a Restaurant Supervisor, you will play a key role in ensuring the success of our Primrose Restaurant.
Key Responsibilities:- Lead and motivate a team of staff to deliver exceptional guest satisfaction and service.
- Provide leadership, problem-solving, and decision-making support in all areas of the restaurant.
- Develop and implement training programs to enhance staff skills and knowledge.
- Handle guest requests and complaints, and authorize compensation when necessary.
- Assist with ordering products, scheduling, and inventory management.
- Conduct employee performance reviews and provide feedback.
- Enforce organizational policies and procedures, and promote a positive and motivating work environment.
- Grade 12 or equivalent.
- Post-secondary education in Hospitality/Tourism is an asset.
- Alberta ProServe Certification.
- Previous experience working in restaurant front-of-house operations.
- Knowledgeable in a variety of liquor and wines.
- 1-2 years of supervisory experience.
- Strong communication and interpersonal skills.
- Comfortable using Microsoft Word, Excel, and Outlook.
- Complimentary meal in our staff cafeteria each shift.
- Access to Employee Travel Program.
- Discounts on hotel Food & Beverage, Spa, and Golf Memberships.
We value diversity and inclusion, and strive to create a welcoming and inclusive work environment for all employees. If you are passionate about delivering exceptional hospitality experiences, we encourage you to apply for this exciting opportunity.
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