Warehouse Operations Manager
Il y a 2 mois
About Vinted
Vinted is a leading online marketplace for second-hand fashion, connecting buyers and sellers across Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to buy and sell gently used clothing and lifestyle items, giving them a second or even third life.
About the Role
The Warehouse Operations Manager will play a critical role in ensuring the smooth operation of our warehouse, embodying the Vinted culture in their daily behavior. They will adhere to safety, quality, and production standards while continually contributing to warehouse operations improvement.
Key Responsibilities
- Ensure the safety, compliance, and readiness of the warehouse by ensuring all employees adhere to Vinted's safety policies and procedures, as well as legal compliance.
- Ensure that the warehouse and all equipment are in good working condition and that repairs are carried out promptly.
- Ensure execution excellence by supervising the work of their team and ensuring all tasks are carried out efficiently and to high standards.
- Supervise and motivate the team.
- Identify recruitment needs and implement necessary training actions to maintain site competitiveness and team development.
- Manage reporting by monitoring the performance of their role and the warehouse overall, analyzing data to identify improvement opportunities.
- Handle scheduling by recording worked hours of permanent employees for payroll and temporary employees for agency billing.
- Ensure sufficient workforce is scheduled to meet business needs and ensure team adherence to the schedule.
- Oversee site supply by monitoring inventory levels and ensuring timely ordering of supplies to avoid shortages.
- Be responsible for the customer experience by addressing customer complaints or issues.
- Promote continuous improvement by participating in workshops and projects, contributing to technical teams and projects, and coordinating changes.
Requirements
- You hold a Bachelor's or Master's degree in operations, logistics/supply chain, or another relevant field.
- Experience in a similar position (warehouse supervisor) is a plus.
- Knowledge of safety policies and procedures specific to logistics warehouses.
- Advanced knowledge and experience with receiving, storing, order preparation, packing, and shipping operations.
- Familiarity with warehouse management systems.
- Knowledge of productivity standards and key performance indicators (KPIs) used in logistics warehouses.
- Proficiency in French and English.
- Strong leadership potential or skills, with the ability to effectively manage and motivate a team to achieve goals.
- Excellent planning and organizational skills.
- Advanced short-term and long-term problem-solving skills.
- Strong communication skills to collaborate with different stakeholders.
- Ability to work in a dynamic environment and effectively manage changing priorities.
- Ability to take initiative and contribute to continuous improvement.
What We Offer
- The opportunity to benefit from our share options programme
- 25 working days of holiday
- Mental and emotional health support through the Mindletic app
- Swile Lunch voucher card
- Private health insurance
- A personal monthly budget for shopping on Vinted
- Gym membership (ClassPass)
Working at Vinted
Vinted is committed to creating an inclusive workplace where people from all backgrounds share a sense of belonging. We welcome applications from individuals of all origins, identities, and life experiences. At Vinted, all candidates are treated fairly, regardless of race, age, religion or belief, gender, origin, nationality, gender identity, sexual orientation, disability, or any other protected characteristic.
Salary Range
The salary range for this position is 35, 48, gross per year.
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