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Front Office Specialist

Il y a 2 mois

IssylesMoulineaux, Île-de-France Accor Temps plein

Elevate Guest Experiences as a Front Office Professional

At Accor, we're dedicated to providing exceptional service and creating memorable experiences for our guests. As a Front Office Specialist, you'll play a vital role in ensuring a seamless and enjoyable stay for every visitor.

Your Responsibilities:

  • Deliver outstanding customer service throughout the guest journey, exceeding expectations at every interaction.
  • Maintain accurate guest records and accounts with meticulous attention to detail.
  • Handle incoming calls professionally and efficiently, providing prompt and helpful assistance.
  • Ensure the privacy and safety of our guests by adhering to strict confidentiality protocols.

What We Look For:

  • Previous experience in a Front Office role, ideally within a luxury hospitality setting.
  • A genuine passion for guest satisfaction and a commitment to delivering exceptional service.
  • The ability to adapt to changing demands and work effectively in a fast-paced environment.
  • Strong communication skills and the ability to build rapport with guests from diverse backgrounds.

Join Our Team and Enjoy:

  • Opportunities for professional growth and development within a global hospitality leader.
  • Exclusive discounts on food, beverages, and accommodation at our properties worldwide.
  • Reward programs and incentives that recognize your contributions and dedication.