Technical Account Manager Commercial Specialist

il y a 6 jours

Paris, Île-de-France Pasqal Temps plein

About Pasqal

Pasqal is a leading developer of Quantum Processing Units (QPUs) and associated software tools. Our innovative technology enables us to address complex industrial and scientific challenges that are beyond the reach of traditional supercomputers.

Job Description

We are seeking a Technical Account Manager to join our team and support our growing customer base. The successful candidate will be responsible for:

  • Acting as the primary technical point of contact for assigned customers
  • Collaborating with customers to identify and design use cases for Pasqal's QPUs
  • Providing technical guidance and support throughout the implementation process
  • Conducting regular technical reviews and optimization sessions
  • Providing regular training on Pasqal's solutions and latest updates
  • Translating customer needs into actionable technical requirements
  • Coordinating with internal teams to resolve issues and implement solutions
  • Monitoring customer satisfaction and identifying upsell opportunities for the commercial team

This is a key role in a growing start-up, and the successful candidate will have the opportunity to make a significant impact on our business.

About You

  • Master's degree in Computer Science, Engineering, or related field
  • 5+ years of experience in a technical customer-facing role, ideally in large accounts
  • Strong understanding of quantum technology and knowledge of neutral atoms is a plus
  • Excellent communication and problem-solving skills
  • Ability to explain complex technical concepts
  • Basic understanding of sales processes and customer relationship management

What We Offer

  • Beautiful brand new offices in Massy or Paris
  • A flexible rhythm of face-to-face work
  • Type of contract: Permanent
  • A dynamic and close-knit international team
  • A key role in a growing start-up
  • Free time to train and attend conferences/meetups

Recruitment Process

  • An interview with our talent acquisition team
  • An exchange with Mourad, CSO, and Christophe, Senior VP Sales
  • A meeting with the team in our beautiful offices
  • An offer

Pasqal is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, and we encourage applications from all qualified candidates.

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