Senior Customer Service Operations Manager

Transforming Customer Experience at DAZNDAZN is revolutionizing the sports industry with its innovative live OTT sports service. We're seeking a seasoned Customer Service Operations Manager to lead our market CS agenda and drive best-in-class customer experiences across both B2C and B2B products.Key Responsibilities:Develop and execute the retention...

Customer Service Operations Manager Role OverviewDAZN is seeking a highly experienced Customer Service Operations Manager to lead our customer experience agenda and drive best-in-class customer experiences across both b2c and b2b products. The successful candidate will be responsible for executing the retention operations agenda, improving save rate % across...

At DAZN, we're revolutionizing the sports industry by delivering more live sports than any other company. As our new Customer Service Operations Manager, you'll play a crucial role in ensuring we execute to a high standard in Customer Services and evolve our model to better serve our fans.You'll lead the market CS agenda, working closely with senior...

Job Title: Customer Service Operations ManagerJob Summary:We are seeking a highly skilled Customer Service Operations Manager to lead our customer service team in delivering exceptional customer experiences across our b2c and b2b products. As a key member of our global customer service team, you will be responsible for executing our customer service...

Job Title: Senior Customer Operations Manager H/FDAZN Group is seeking a highly skilled Senior Customer Operations Manager to lead our Customer Services team in delivering exceptional customer experiences across our products and services.Key Responsibilities:Develop and implement strategies to improve customer satisfaction and retentionLead a team of...

Job Title: Customer Service Operations ManagerDAZN is a leading live OTT sports service, and we're looking for a Customer Service Operations Manager to join our team. As a key member of our Customer Service team, you will be responsible for leading the market CS agenda, working closely with senior leadership and global CS team to deliver a best-in-class...

Job Title: Customer Service Operations ManagerAbout the Role:We are seeking a highly skilled Customer Service Operations Manager to join our team at DAZN. As a key member of our Customer Service team, you will be responsible for leading the development and implementation of our customer service strategy, ensuring that we deliver exceptional customer...

Job Title: Customer Service Operations ManagerAbout the Role:We are seeking a highly skilled Customer Service Operations Manager to join our team at DAZN. As a key member of our Customer Service team, you will be responsible for leading the development and implementation of our customer service strategy, ensuring that we deliver exceptional customer...

Key Responsibilities:Lead the Customer Service market agenda, driving best-in-class experiences across b2c and b2b products.Execute the retention operations agenda, improving save rate % across the Customer base.Manage the budget and own market KPIs and SLAs.Deliver CS transformation and embed a new model.Team management and work as part of a global CS...

Key Responsibilities: Develop and implement global hospitality strategies to drive client success.Key Skills: Proven expertise in hospitality operations management. Strong understanding of customer experience strategies. Excellent communication and project management skills.About Us:Brunocointepas is a leading company in the hospitality industry, dedicated...

About PigmentPigment is a leading Enterprise Performance Management (EPM) platform that helps companies achieve their financial goals by quickly responding to dynamic market factors.Job DescriptionWe are seeking a highly skilled Senior Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for...

DAZN is a leading live OTT sports service, and we're looking for a talented Customer Service professional to join our team. As our new Customer Service Operations Manager, you'll be responsible for leading the market CS agenda, driving best-in-class CS experiences across both b2c and b2b products.You'll work closely with senior leadership and the global CS...

We are seeking a highly skilled Customer Service Project Manager to join our team at Hanson Search. As a key member of our operations team, you will be responsible for managing recruitment projects from start to finish, ensuring seamless operations and delivering first-class customer service.Key Responsibilities:Manage customer support queries via calls and...

Job Title: Senior Customer Success Account ManagerAbout the Role:We are seeking a highly skilled Senior Customer Success Account Manager to join our team at DocuSign. As a Senior Customer Success Account Manager, you will be responsible for owning a portfolio of accounts and renewals in an assigned territory. You will serve as a customer adoption advisor,...

Job Title: Senior Customer Success ManagerWe are seeking a highly skilled and experienced Senior Customer Success Manager to join our team at Zendesk, Inc. This role will be responsible for driving customer success and growth across a portfolio of customers.Key Responsibilities:Mentor and coach junior customer success managers to ensure they have the skills...

Customer Success Operations ManagerWe are seeking a highly skilled Customer Success Operations Manager to join our team at Goodays. As a key member of our Customer Success organization, you will play a crucial role in optimizing our internal customer success processes and ensuring the efficiency and effectiveness of our team.Key responsibilities include...

About the RoleWe are seeking a Senior Manager, Customer Experience to lead and contribute to CRM, loyalty and CX consulting projects for due diligence, value creation and transformation projects for our private equity customers and their companies.This is a unique opportunity to work with senior executives and investors leading strategic marketing and...

About PivotPivot is a cutting-edge procurement tool designed to simplify purchase processes for employees in mid-market companies. Our innovative solution streamlines finance teams' work, freeing them up to be more strategic and happier.We're a dynamic team of experienced professionals, including former C-levels from fintech unicorns and top-notch tech...

About the RoleSingulier is seeking a Senior Manager, Customer Experience to lead and contribute to CRM, loyalty, and CX consulting projects for due diligence, value creation, and transformation projects for our private equity customers and their companies.Key ResponsibilitiesAdvise clients on Customer Experience (CX) & CRM strategy, scope, and deliver...

EU Customs Operations SpecialistAbout the TeamThe International Customs team is a dynamic group committed to delivering top-notch customs compliance solutions and optimizing customs operations efficiency for cross-border e-commerce. As the EU Customs Operations Specialist, you will play a pivotal role in managing and optimizing all e-commerce customs...