Luxury Front Office Internship in China
il y a 4 jours
Job Summary: We are seeking a motivated and detail-oriented Front Office Intern to join our team at Sina Careers in China. As a Front Office Intern, you will be responsible for handling general administrative tasks and assisting in the daily management of the Front Office department.
Key Responsibilities:
- Manage daily reception administration, including answering phone calls and emails.
- Respond to guest inquiries and direct them to appropriate contacts for further assistance.
- Coordinate with other departments (security, housekeeping, accounting, F&B, etc.).
- Report any maintenance issues in the lobby to the reception manager.
- Escort guests to their rooms and explain facility usage.
- Supervise daily reception operations.
- Ensure guests receive quality service.
- Resolve service-related issues promptly.
- Assist other departments when short-staffed.
Requirements:
- Minimum age of 18.
- Proficient in spoken and written English.
- Mandarin proficiency is not mandatory but advantageous.
- Interest in international relations and luxury hospitality.
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