Technical Support Specialist

il y a 8 heures


Puteaux, Île-de-France Consort Group Temps plein
Technical Support Referral/N2 Job Description

Consort Group is seeking a skilled Technical Support Referral/N2 to serve as the primary point of contact for technical assistance.

Main responsibilities include:

  • Receiving and processing assistance requests
  • Training service-desk technicians
  • Diagnosing and resolving technical issues
  • Escalating complex incidents when needed
  • Contributing to the improvement of support processes

As a member of our team, you will integrate an innovative and dynamic environment, benefiting from a stimulating work atmosphere, access to continuous training, and a comprehensive HR package.

We are looking for candidates with a degree in IT, previous experience as a Support Technician, and skills in Windows 10, Windows 11, Office 365, Active Directory, Azure AD, Citrix, and FortiClient.

Key personal qualities include:

  • Excellent communication skills
  • Customer service orientation
  • Dynamism
  • Analytical mindset
  • Teamwork abilities

Consort Group is a leading player in augmented information systems, focusing on data integration to help companies maximize their data and IT assets.

We are committed to human-centric and socially responsible business practices, offering opportunities for personal growth and development in a community of experts.


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