Technical Support Specialist
il y a 5 jours
At TP ICAP, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you'll be responsible for providing top-notch support to our end-users, ensuring they have the tools and resources they need to succeed.
Key Responsibilities:
- Diagnose and resolve technical issues with software, hardware, and systems
- Provide timely and accurate solutions to end-users
- Collaborate with IT teams to resolve complex technical issues
- Document all calls using Service-Now
Requirements:
- 2+ years of technical support experience in a financial services organization
- Experience with SCCM, Active Directory, Office 365, and Microsoft Windows
- Strong problem-solving skills and ability to work independently
- Excellent communication and interpersonal skills
About Us:
TP ICAP is a global leader in market infrastructure and data-led solutions. We connect people, platforms, ideas, and insight across the world's financial, energy, and commodities markets.
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