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Floor Supervisor
Il y a 2 mois
Amandine Chaignot's Vision at Pouliche
Pouliche, a restaurant founded by renowned Chef Amandine Chaignot, offers a unique dining experience rooted in joyful and thoughtful cuisine. Chef Chaignot, with her extensive background at prestigious establishments like Le Meurice and Le Crillon in Paris, and the Rosewood in London, brings a wealth of culinary expertise to Pouliche.
Your Role as Floor SupervisorAs a key member of our team, you will play a vital role in ensuring seamless service and exceptional customer experiences. Your responsibilities encompass:
- Opening and closing procedures for the restaurant, including setting up and cleaning the dining area.
- Providing warm greetings, guiding customers through our menu, and taking orders with precision.
- Delivering exceptional service throughout the dining experience, from arrival to departure, ensuring customer satisfaction and loyalty.
- Collaborating effectively with colleagues to maintain a smooth service flow and address any customer inquiries or concerns.
- Supervising and supporting subordinate staff during service hours, fostering a positive and efficient work environment.
- Maintaining accurate records of customer transactions and managing payments efficiently.
- Monitoring stock levels during service and communicating any shortages to management.
- Adhering to strict hygiene and safety regulations to ensure a clean and secure dining environment.
We seek an individual who:
- Possesses a genuine passion for the restaurant industry and delivering exceptional customer service.
- Has prior experience in a similar role, demonstrating strong organizational skills and attention to detail.
- Exhibits excellent interpersonal skills and thrives in a collaborative team environment.
- Is adaptable, resourceful, and able to handle multiple tasks efficiently under pressure.