Guest Experience Manager
il y a 1 mois
Accor is seeking a highly skilled Guest Experience Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.
Key Responsibilities:- Develop and implement strategies to improve guest satisfaction and loyalty
- Collaborate with hotel departments to ensure seamless service delivery
- Monitor and analyze guest feedback to identify areas for improvement
- Provide training and coaching to hotel staff to enhance their service skills
- Ensure that all hotel operations are in line with Accor's quality standards
- Minimum 3 years of experience in a similar role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Fluency in English, additional languages are a plus
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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Guest Experience Manager
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Experience ManagerAccor is seeking a highly skilled Guest Experience Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.Key Responsibilities:Develop and implement strategies to improve guest satisfaction and...
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Guest Experience Manager
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps plein{"Job Title": "Guest Experience Manager", "Job Summary": "We are seeking a highly skilled Guest Experience Manager to join our team at Accor. As a key member of our hotel operations team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.", "Responsibilities": "Key Responsibilities:•...
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Guest Experience Manager
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryThe Guest Experience Manager is responsible for overseeing the overall Guest Experience operations, ensuring that all service standards are maintained in accordance with the Hotel's strategic plan and standards.Key ResponsibilitiesParticipate in daily operations meetings to coordinate with support departments.Ensure the application of Pullman...
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Guest Experience Manager
il y a 6 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Experience ManagerJob Summary:This role is responsible for overseeing the Guest Experience operations at our hotel. The successful candidate will ensure that all service standards are maintained in accordance with the hotel's strategic plan and standards.Key Responsibilities:Participate in daily operations meetings to coordinate with support...
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Guest Experience Manager
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob PurposeThis position is responsible for the supervision and management of the overall Guest Experience operations by ensuring that all service standards delivery are maintained in accordance to the Hotel's strategic plan and standard.Key ResponsibilitiesParticipate in daily operations meetings to liaise and coordinate closely with support departments...
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Concierge Manager
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryWe are seeking a highly skilled and experienced Chief Concierge to join our team at Accor. As a key member of our hotel's management team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesSupervise and Direct Concierge Team: Lead and manage the Concierge, Bell...
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Guest Experience Host
il y a 1 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Experience AgentAt Pullman Khao Lak Resort, we are seeking a skilled Guest Experience Agent to join our team. As a key member of our Front Desk team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to...
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Guest Experience Ambassador
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryThe Front Desk Operations Manager is responsible for the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.Key ResponsibilitiesManage the Front Desk team to provide exceptional customer service and ensure a seamless guest...
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Guest Experience Associate
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAt Pullman Khao Lak Resort, we are seeking a skilled Guest Experience Agent to join our team. As a key member of our Front Desk team, you will be responsible for delivering exceptional service to our guests and ensuring a seamless experience throughout their stay.Key responsibilities include:Providing warm and welcoming service to guests, responding to their...
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Hotel Operations Manager
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAbout the RoleWe are seeking a highly skilled and experienced Assistant Manager to join our Front Office team at Accor Hotels. As a key member of our leadership team, you will be responsible for leading the Front Office team with confidence and grace, embodying the essence of our luxury brand and acting as the hotel's esteemed representative.Key...
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Guest Experience Ambassador
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Experience AmbassadorWe are seeking a charismatic individual with a passion for delivering exceptional guest experiences. If you are sociable, organized, and enthusiastic, we want you to join our Front Office team.Key Responsibilities:Deliver personalized service to guests, ensuring they feel valued and welcomed at all timesProvide friendly...
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Guest Experience Associate
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryWe are seeking a highly skilled and experienced Accommodation Attendant to join our team at Accor. As a key member of our residential services team, you will be responsible for providing exceptional service to our guests and ensuring that our apartments and public areas are clean, organized, and well-maintained.Key ResponsibilitiesProvide...
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Guest Experience Specialist
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryWe are seeking a highly skilled and detail-oriented Guest Care Room Technician to join our team at Accor. As a key member of our facilities operations team, you will be responsible for ensuring the highest level of guest satisfaction and comfort in our rooms and corridors.Key ResponsibilitiesPerform daily maintenance tasks to ensure rooms and...
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Guest Experience Ambassador
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps plein{"Job Title": "Guest Experience Agent", "Company Description": "Located in the heart of Khao Lak, Pullman Khao Lak Resort offers a unique blend of luxury and relaxation. With its stunning beachfront location and vibrant local culture, this resort is the perfect destination for those seeking a sophisticated and rejuvenating experience.", "Job Description":...
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Guest Experience Specialist
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAbout the Role:We are seeking a highly skilled and customer-focused Order Taker to join our team at Accor. As a Frontline Ambassador, you will be the first point of contact for our guests' in-room dining experiences, providing exceptional service and satisfaction.Key Responsibilities:Process guest orders efficiently and accurately, ensuring timely delivery...
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Guest Experience Specialist
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinWelcome to Fairmont Olympic Hotel! We are seeking a dedicated and personable Guest Experience Specialist to join our team in the heart of Seattle's vibrant downtown. As an ambassador of our historic landmark, you will be responsible for providing exceptional service and creating memorable experiences for every guest who walks through our doors. Your...
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Guest Service Manager
il y a 5 jours
Issy-les-Moulineaux, Île-de-France Accor Temps plein**Why work for Accor?**At Accor, we value diversity and inclusion in the workplace. Our team is committed to creating a welcoming environment for all employees.**Your role and responsibilities:**We are seeking a Guest Service Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive...
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Concierge Supervisor
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Concierge SupervisorAs a Concierge Supervisor at Accor, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our guests is memorable and enjoyable.Key Responsibilities:Supervise and direct Concierge activities to ensure seamless guest experiences.Provide expert knowledge of hotel services,...
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Food and Beverage Guest Experience Agent
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Summary:The Palm Court Guest Experience Agent is a key member of the Food and Beverage department, responsible for delivering exceptional guest experiences through diligent arrival preparation, dining experience post-visit, and daily operations of the restaurant seating. This role requires a professional, friendly greeting and engaging service, as well...
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Food and Beverage Guest Experience Agent
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Description:The Palm Court Guest Experience Agent is a key member of the Food and Beverage department, responsible for delivering exceptional guest experiences through diligent arrival preparation, dining experience post-visit, and daily operations of the restaurant seating. This role requires creating relationships and utilizing online resources to turn...