Lead Product Designer Loyalty

il y a 6 jours


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Description

Accor Tech & Digital is the driving force behind Accor's technology, digital business, and transformation. Our 2,000 talents are dedicated to delivering exceptional tech and digital experiences to our guests, hotels, and staff across 110 countries, shaping the future of hospitality.

Key Responsibilities
  • Design Direction: Provide clear direction to your team, aligning with the vision, business objectives, and user needs to guide the team in creating cohesive and engaging user experiences.
  • Team Leadership: Manage and motivate a team of 3 designers, including assisting in roadmap management, mentoring team members, promoting a collaborative work environment, and stimulating innovation within the team.
  • Interfunctional Collaboration: Work closely with Design and Product teams to align the product vision, co-organize delivery cycles, and achieve team goals. Facilitate communication with departments such as Product, Tech, and Marketing to ensure a common understanding of Design objectives and maintain excellence in user experience.
  • Design Process Management: Supervise and improve the Design process, from Discovery to Delivery. Continuously improve our processes and define best Design practices with other Leads and the HOD.
  • Evolution of Design Culture: Work on Design strategy with the HoD, Lead product designers, and Design Ops. Promote Design culture within Accor, foster innovation and creativity within your scope.
Requirements
  • Graduate of a leading Engineering or Generalist Business School, with a focus on computer science or a specialized Master's degree in Design.
  • Ability to work in a team and collaborate effectively with stakeholders from various departments.
  • Strong written and verbal communication skills to present analysis results clearly and concisely.
  • Master user experience design both strategically and operationally and be able to explain it to both expert and novice stakeholders.
  • Proficiency in methodology and tools related to Product Design.
  • Minimum of 4 years of successful experience in a similar position combining expertise in Product Design and management.
  • Experience in B2C Consumer Goods and e-commerce is a plus.
  • Thorough and organized, you can manage and prioritize team work.
  • Empathy, active listening, and teaching are key for you.
  • At least one previous experience as a Lead Product Designer in a product-focused organization.
  • Fluent in English (all presentations conducted in English).
  • Ability to build strong relationships with stakeholders.
  • Ability to simplify complex subjects.
  • Focused on Product Design.


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