Lead Product Designer Loyalty
Il y a 2 mois
At Accor, we're committed to delivering exceptional experiences to our guests, hotels, and staff across 110 countries. As a Lead Product Designer for Loyalty and Partnerships, you'll play a crucial role in shaping the future of hospitality.
About the RoleWe're seeking a talented Lead Product Designer to oversee our team of product designers in the loyalty and partnership scope. You'll be responsible for providing clear direction to your team, aligning with the vision, business objectives, and user needs. Your mission will be to guide the team in creating coherent and engaging user experiences.
Key Responsibilities- Design Direction: Provide clear direction to your team, in line with the vision, business objectives, and user needs.
- Team Leadership: Manage and animate the team of 3 designers, assisting in roadmap management, mentoring team members, promoting a collaborative work environment, and stimulating innovation within the team.
- Interfunctional Collaboration: Work closely with Design and Product teams to align the product vision, co-organize delivery cycles, and achieve team goals. Facilitate communication with departments such as Product, Tech, and Marketing to ensure a common understanding of Design objectives and maintain excellence in user experience.
- Design Process Management: Supervise and improve the Design process, from Discovery to Delivery. Continue to improve our processes and define best Design practices with other Leads and the HOD.
- Evolution of Design Culture: Work on Design strategy with the HoD, Lead product designers, and Design Ops. Promote Design culture within Accor, foster innovation and creativity within your scope.
- Graduate of a leading Engineering or Generalist Business School, with a focus on computer science or a specialized Master's degree in Design.
- Ability to work in a team and collaborate effectively with stakeholders from various departments.
- Strong written and verbal communication skills to present analysis results clearly and concisely.
- Master user experience design both strategically and operationally and be able to explain it to both expert and novice stakeholders.
- Proficiency in methodology and tools related to Product Design.
- Minimum of 4 years of successful experience in a similar position combining expertise in Product Design and management.
- Experience in B2C Consumer Goods and e-commerce is a plus.
- Thorough and organized, you can manage and prioritize team work.
- Empathy, active listening, and teaching are key for you.
- At least one previous experience as a Lead Product Designer in a product-focused organization.
- Fluent in English (all presentations conducted in English).
- Ability to build strong relationships with stakeholders.
- Ability to simplify complex subjects.
- Focused on Product Design.
At Accor, we're committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.
We value the richness of diverse nationalities represented, from various backgrounds, encompassing all the stories that make us who we are. We encourage diversity in personalities and professional paths. We know how to adapt to the specific needs of our employees, especially those with disabilities.
Join us and discover a workplace that's committed to innovation, creativity, and excellence. Apply now and take the first step towards an exciting career with Accor
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