Operations Director

il y a 3 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

Accor is seeking a dynamic and experienced Operations Manager to oversee the daily operations of our prestigious hotel in Circular Quay. As the Operations Manager, you will report directly to the Portfolio General Manager and be responsible for guiding the rooms; front office, housekeeping, and maintenance departments. Your role will be pivotal in ensuring the highest level of guest satisfaction.

Key Responsibilities:
  • Oversee the daily operations of the hotel, focusing on the food & beverage department and providing guidance to rooms; including the front desk, housekeeping and maintenance departments.
  • Ensure that all guest and resident requests and concerns are addressed promptly and professionally.
  • Collaborate with department heads to develop and implement strategies for improving operational efficiency and guest satisfaction.
  • Manage the hotel's budget and expenses, ensuring financial targets are met.
  • Supervise and train staff to maintain the highest level of service excellence.
  • Ensure compliance with all hotel policies and procedures, as well as relevant health and safety regulations.
Requirements:
  • Minimum of 3 years of experience in hotel management operationally, including at least 2 years in a managerial role within food & beverage.
  • Strong leadership skills
  • Experience in planning and project management
What's in it for you?
  • Discounted carparking, free barista coffee, free dry cleaning of uniform & with hotel discounts of up to 70% off are available worldwide holidays will never be cheaper.
  • Accor's industry-leading training platforms Accor Academy and Typsy, supports your career development with unlimited access to qualifications, practical skills and leadership programs.
  • Opportunity to grow and develop your career within an international hotel group with over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of like-minded professionals.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.


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