Claims Team Lead
il y a 4 jours
About the Role
We are seeking a seasoned Claims Team Lead to oversee our Reinsurance Property & Casualty (P&C) Claims team, covering the French, Belgian, and Luxembourg markets. As a key member of our team, you will be responsible for leading a team of claims experts and ensuring the efficient and coordinated delivery of services to internal and external clients.
Key Responsibilities
- Prioritize and lead daily claims management across the P&C claims value chain, ensuring alignment with market and client strategies.
- Develop representation in market bodies and expand the network of industry contacts, maintaining client relationships in line with the principles of right service for the right clients.
- Contribute to cross-functional teams, client managers, and client underwriters with claim insights, actively shaping results and market strategy.
- Deepen and broaden understanding of the claims portfolio, analyzing drivers of performance, trends, and using available sources of information and analytics tools.
- Ensure timely and accurate reporting on individual claims, portfolio level, and actively solve problems to prevent surprises.
- Lead the claims portfolio for respective markets, ensuring timely and justified payments, consistency, and adequacy of case reserves.
- Drive impactful, client-related projects in support of our value proposition, providing strong links to the strategy.
- Promote our technical expertise and represent Swiss Re in professional bodies such as APREF & France Assureurs.
About the Team
You will become a technical leader for a team of three driven, passionate, and collaborative claims experts. Your team and the broader claims community are truly diversified in professional background, nationalities, and personalities.
About You
We are seeking a team leader with an engaging personality who leads by example, demonstrating Swiss Re's leadership imperatives. You are a self-motivated, positive, and empathetic individual with cross-cultural skills, ready to speak to relevant clients and partners.
Requirements
- Evidence of first experience in leadership and strong portfolio-based claim-handling with ability to identify and understand claim trends and developments.
- Ability to adjudicate individual claims to drive positive outcomes.
- Detailed understanding and knowledge of the markets.
- Preferentially completed university degree in Law or Insurance studies.
- Evidence strong primary insurance and ideally reinsurance experience.
- Data literacy or preparedness to acquire respective skills.
- Excellent verbal and written communication skills in French and English required.
- Preparedness to travel.
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