Internship for Agile Product Ownership Support

il y a 3 semaines


Courbevoie, Île-de-France ENGIE Information et Technologies S.A. Temps plein
Job Identifier: 17013

Work Location:
COURBEVOIE, FR, 92400

ENGIE IT provides optimal IT solutions to all Business Units within the ENGIE Group, assisting them in tackling the energy challenges of today and tomorrow.

With us, you can experience the agility and support of a small enterprise alongside the stability and reach of a large corporation, combining expertise with commitment, boldness with excellence.

Become a part of ENGIE IT and play a pivotal role in the IT landscape of the energy transition as a:

Product Owner for Service Now (M/F)

Context:

Within the ENGIE Group,
GBS (Global Business Support) is responsible for enhancing the efficiency of support functions by streamlining, simplifying, and industrializing the delivery of the most common services.

GBS consists of six business support areas: BS Legal, BS Finance, BS Human Resources, BS Procurement, BS Real Estate, and BS IT.

The BS IT (GBS IT) collaborates closely with the Group's digital and IT departments to boost the Group's performance by securing and simplifying processes while supporting the Group's transformations.

Within
GBS IT, the DGA Operations is tasked with executing the transverse ITSM processes that support
GBS IT operations. To accomplish this, the DGA Operations utilizes "My Portal," a ServiceNow-based application, which is also offered as a service to other Group entities.


Job Description:

The Product Owner for "My Portal" is accountable for the successful advancement of the application, emphasizing functional consistency, data integrity, process enhancement, and reporting.

This role reports to the COO of
GBS IT and collaborates with a small development team to implement updates.


Main Responsibilities:
The Product Owner is responsible for:
  • Collaborating with cross-functional teams within DGA Operations and Group entities to identify and anticipate their needs, translating them into product specifications.
  • Assisting other
    GBS functions, primarily finance and procurement, in developing individual products and processes, integrating these into the product roadmap.
  • Defining the product vision.
  • Creating a product roadmap aligned with this vision.
  • Managing the product backlog and prioritizing tasks based on evolving requirements.
  • Overseeing all phases of product development, including design and implementation, to ensure overall product quality.
  • Developing user stories.
  • Proposing process improvements to enhance alignment while minimizing custom developments.
  • Monitoring and assessing product progress at each stage of the development cycle.
  • Coordinating with the product team and end-users to provide updates.
Skills and Qualifications:
  • Strong understanding of IT service management and customer expectations.
  • Effective prioritization skills.
  • In-depth knowledge of agile software development methodologies.
  • Familiarity with product development architecture.
  • Understanding of design quality standards.
  • Excellent grasp of user-centered design principles.
  • Outstanding oral and written communication skills.
  • Proficiency in analytical tools.
  • Able to collaborate with large teams.
Business Unit:
GBS
Division:
GBS BS - IT
Legal Entity:
ENGIE Information et Technologies S.A.
Contract Type:
Permanent Contract
Employment Type:
Full Time
Professional Experience:
Qualified (3 years experience, Education Level: Bac+4 / Bac + 5 (Master, MBA))

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