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Technical Support Specialist I
Il y a 2 mois
We are seeking a highly skilled Technical Support Specialist to join our team at Qube Research & Technologies Limited. As a key member of our infrastructure team, you will be responsible for ensuring a seamless onboarding experience for new researchers and traders.
Key Responsibilities:- Provide technical support for researchers, setting up and maintaining Python, Linux, and AWS environments.
- Develop training notebooks in Python, ensuring code uniformity.
- Ensure best practices in the codebase across research teams.
- Offer on-site support to local teams and projects as needed.
- Collaborate with researchers to understand their needs and deliver tailored solutions.
- Continuously explore new technologies to enhance support processes.
- Facilitate clear communication between technical and non-technical team members.
- Excellent knowledge of Python, Linux, and AWS.
- Advocate for software engineering best practices.
- Adaptable pedagogical skills for varying coding levels among quants.
- Hands-on approach with solution demonstrations.
- Exceptional problem-solving skills and proactive mindset.
- Strong written and oral communication, explaining complex issues to non-technical users.
- Independent and collaborative team worker.
- Willingness to travel globally for task force duties.
- Basic understanding of quantitative strategies and the financial sector is a plus.
- Passion for technology, demonstrated through personal projects or hobbies.
- We are an equal opportunity employer, welcoming diversity as essential to our success.
- We empower employees to work openly and respectfully to achieve collective success.
- In addition to professional achievement, we offer initiatives and programs to enable employees to achieve a healthy work-life balance.