Emplois actuels liés à Customer Support Operations Manager F/H - Créteil, Île-de-France - Rexel
-
Customer Service Representative
il y a 2 semaines
Créteil, Île-de-France Mindray DS USA, Inc. Temps pleinCustomer Service Representative - France OperationsWe are seeking a highly skilled Customer Service Representative to join our dynamic French Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our Field Service Engineering team.Key Responsibilities:Manage contract...
-
Administrative Support Specialist
il y a 2 semaines
Créteil, Île-de-France Mindray DS USA, Inc. Temps pleinAdministrative Support Specialist - French OperationsWe are seeking a highly skilled Administrative Support Specialist to join our dynamic French Operations team. As a key member of our team, you will be responsible for providing exceptional administrative support and customer service to our Field Service Engineering team.Key Responsibilities:Manage contract...
-
Retail Operations Manager
il y a 1 mois
Créteil, Île-de-France Iceland Temps pleinAbout the RoleWe are seeking a highly motivated and experienced Supervisor to join our team at Iceland. As a Supervisor, you will play a key role in delivering exceptional customer service and driving sales in store.Key ResponsibilitiesManage availability across the store to ensure optimal stock levels and customer satisfaction.Drive sales growth by...
-
Communication and Sales Support Specialist
Il y a 2 mois
Créteil, Île-de-France Tunon Temps pleinTunon is a French company dedicated to providing innovative and environmentally friendly solutions that combine hardware and software to enhance connectivity, communication, and customer security. We are seeking a highly motivated and organized Communication and Sales Support Officer to join our dynamic team. In this role, you will play a vital part in...
-
Assistant Support Commercial H/F
il y a 3 semaines
Créteil, Île-de-France FED SUPPLY Temps pleinJob DescriptionJoin our team as a Commercial Support Assistant and contribute to the success of our company in the agroalimentaire sector. As a key member of our Support Commercial team, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring timely delivery of orders.Key Responsibilities:Develop and...
-
International Support Specialist
il y a 4 semaines
Créteil, Île-de-France EssilorLuxottica Temps pleinJoin Our Team as a Technical ExpertWe are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our Instruments division is the world leader in development and deployment of modern solutions with high technological value to our customers, Opticians, and Optometrists.About the RoleWe are...
-
International Support Specialist
il y a 3 semaines
Créteil, Île-de-France EssilorLuxottica Temps pleinJoin Our Team as a Technical ExpertWe are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our Instruments division is the world leader in development and deployment of modern solutions with high technological value to our customers, Opticians, and Optometrists.About the RoleWe are...
-
International Technical Support Specialist
il y a 2 semaines
Créteil, Île-de-France EssilorLuxottica Temps pleinAt EssilorLuxottica, we are seeking a highly skilled International Technical Support Specialist to join our team. As a key member of our Instruments division, you will play a critical role in providing technical support to our customers worldwide.Key responsibilities include:Providing technical expertise to customers and internal teamsDeveloping and...
-
Technical Support Specialist
Il y a 2 mois
Créteil, Île-de-France EssilorLuxottica Temps pleinAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our Instruments Division at EssilorLuxottica. As a key member of our team, you will play a critical role in providing technical expertise and support to our customers worldwide.Key ResponsibilitiesAct as a technical reference for multiple countries in our distribution network,...
-
International Support Specialist
il y a 4 semaines
Créteil, Île-de-France EssilorLuxottica Temps pleinJoin Our Team as a Technical ExpertWe are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our Instruments division is the world leader in development and deployment of modern solutions with high technological value to our customers Opticians and Optometrists.About the RoleWe are...
-
Business Development Manager
il y a 3 jours
Créteil, Île-de-France GLOBE EFFECTIVE SHOPPER Temps pleinJob Title: Commercial Operations ExpertWe are seeking a highly skilled Commercial Operations Expert to join our team at {company}. The successful candidate will be responsible for managing commercial operations and driving business growth through strategic planning and execution.Key Responsibilities:* Develop and implement commercial strategies to drive...
-
International Technical Support Specialist
il y a 2 semaines
Créteil, Île-de-France EssilorLuxottica Temps pleinAt EssilorLuxottica, we are seeking a highly skilled International Technical Support Specialist to join our team. As a key member of our Instruments division, you will play a crucial role in providing technical support to our customers worldwide.Key Responsibilities:Act as a technical reference for multiple countries in our distribution network, providing...
-
Industrial Operations Manager
il y a 4 jours
Créteil, Île-de-France EssilorLuxottica Group Temps pleinAbout EssilorLuxottica GroupWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in artisanal eyewear manufacturing, to create a vertically integrated enterprise that is...
-
International Technical Support Specialist
il y a 1 semaine
Créteil, Île-de-France EssilorLuxottica Temps pleinAt EssilorLuxottica, we are seeking a highly skilled Technical Support Expert to join our team. As a key member of our Instruments division, you will play a critical role in providing technical expertise to our customers worldwide.Key Responsibilities:Act as a technical reference for multiple countries in our distribution network, providing technical support...
-
Industrial Operations Manager
il y a 2 semaines
Créteil, Île-de-France EssilorLuxottica Temps pleinIndustrial Project ManagerEssilorLuxottica is seeking an experienced Industrial Project Manager to join our team in EMEA Operations. As a key member of our Industrial Performance team, you will be responsible for managing transformation projects, building and executing mid-term industrial plans, and ensuring that deployed solutions align with group...
-
Service Team Manager
il y a 1 semaine
Créteil, Île-de-France Signode Temps pleinJob Summary:This role is responsible for leading the day-to-day activities of a team of professional service technicians who deliver best-in-class service to our customers and end users. As a key resource to their direct reports, the Service Team Manager should be a leader with strong technical knowledge and aptitude.Key Responsibilities:Drive income within...
-
Service Team Manager
il y a 1 mois
Créteil, Île-de-France Signode Temps pleinJob Title: Service Team Manager - North FranceJob Summary:This role is responsible for leading a team of professional service technicians who deliver best-in-class service to customers and end-users. As a key resource to their direct reports, the Service Team Manager should be a leader with strong technical knowledge and aptitude.Key Responsibilities:Drive...
-
Service Team Manager
il y a 3 semaines
Créteil, Île-de-France Signode Temps pleinJob Title: Service Team Manager - North FranceJob Summary:This role is responsible for leading a team of professional service technicians who deliver best-in-class service to customers and end-users. The Service Team Manager should be a leader with strong technical knowledge and aptitude.Key Responsibilities:Drive income within the region by providing...
-
Support Utilisateur H/F
il y a 7 jours
Créteil, Île-de-France Page Personnel Temps pleinLe poste de Support Utilisateur H/FVous rejoindrez une équipe de professionnels dans le domaine du support informatique, en tant que Support Utilisateur H/F. Vos missions seront les suivantes : * Apport d'un support applicatif aux utilisateurs, via la formation interne ou le support à distance. * Installation des logiciels métiers. * Apport aux...
-
Service Administrator, France
il y a 2 semaines
Créteil, Île-de-France Mindray DS USA, Inc. Temps pleinService Administrator Opportunity in FranceWe are seeking a highly skilled Service Administrator to join our dynamic French Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our Field Service Engineering team.Key Responsibilities:Manage contract administration to...
Customer Support Operations Manager F/H
Il y a 2 mois
Rexel, a leading global distributor of electrical products and services, is seeking an experienced Operations Manager to join its IT Service Delivery team. As a key member of the organization, you will be responsible for overseeing the global operations and delivery of IT services, ensuring the stability and security of our cloud, hybrid, and datacenter technologies.
Key Responsibilities- Manage global operations functions 24/7 for Digital, Security, Infrastructure, and globalization of L1 and L2 support teams.
- Ensure a stable and secure operation for the entire CTO foundations scope, supporting the Senior IT Manager accountable for Delivery of the CTO's Services.
- Manage and configure ITSM tooling, including logic and API management.
- Lead Run Services for all scopes, including management of suppliers, SLAs, availability, and Service Catalogue offerings.
- Ensure stakeholder engagement and communication on each scope is transparent.
- Develop and implement operational policies and procedures.
- Collaborate with technical teams to ensure lifecycle management and production stability.
- Ensure incident and crisis management process and communication plans.
- Master's degree in Computer Science, Information Systems, or a related field.
- At least 7 years of experience in Service and Operations Delivery, ideally with prior technical experience.
- Tactical soft skills, including working with different cultures within a decentralized and complex organization.
- Strong interpersonal and communication skills, able to communicate across a broad spectrum of users.
- Excellent organizational skills, strong autonomy.
- Ability to develop and implement operational policies and procedures.
- Team player with a continuous improvement, collaborative, positive, and resilient mindset.
- Basic knowledge of a broad spectrum of Infrastructure and cloud solutions.
- Maintain high-quality documentation.
- Continuous improvements mindset.
- Strong analytical and problem-solving skills.
- Ability to operate suppliers with various delivery models and service levels.
- Ability to design tools to measure performance.
- Troubleshooting skills.
Rexel is a global leader in the professional multichannel distribution of electrical products and services for the energy world. With over 100 people working in Paris and Dallas offices supported by a strong offshore team, Rexel IT and Digital team is key to the success of Rexel's Strategic plan – Power up 2025.
