CSM Mid Market or Enterprise I Saas e-commerce I £50-60K I London or Paris
il y a 2 jours
The company
LEADING SAAS E-COMMERCE SPECIALISTThis company supports the international expansion of its customers by breaking down all the boundaries in e-commerce. Why did I choose this company? The international aspect: operates in over 200 countries A 40% growth trend An IPO entrance in 2021 Worldwide career opportunities Prestigious clients: LVMH and 250 others A clear and ambitious roadmap A start-up spirit within a solid company: 750 employees worldwide Premises in the centre of Paris (Marais) or London My hunter's opinion: A position for an analytical profile, capable of building a win/win relationship with its clients YOUR MISSION: TO DEVELOP A PORTFOLIO OF EXISTING CUSTOMERS BY SUPPORTING THEM IN THE GLOBALISATION OF THEIR E-COMMERCE You will work directly with the Head of Customer Success Europe and will be responsible for : Develop a relationship of trust and proximity with key accounts Prepare periodic performance reports and business reviews Generate upsell and cross sell Build long term and consultative relationships with clients Develop an in-depth understanding of clients' needs and business YOUR PROFILE : CSM MID MARKET OR CSM ENTERPRISE Must have : You have + 2 years experience (internships included) as a B2B Account Manager, CSM or Business analyst ideally in payment, e-commerce, saas, transport, consulting You have strong analytical skills You have experience in developing a portfolio of existing clients You have a proven track record of excellent interpersonal skills and are able to build win/win relationships with clients You have a proven track record of performance Nice to have You are bilingual in a spanish, german, french, italian or a nordic language.
Terms and conditions
Location: Paris or London Remote 2 days/week Salary : Mid Market (3 years) : £45-55K fixed + £5-10K variable Benefits: negotiable stock options
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