Emplois actuels liés à Head of Client Service - Bordeaux - Displayce
-
Head of Operations
il y a 2 semaines
Bordeaux, France Synboli Temps plein{"id": "1PfRxjXUzaN5WzyuxJjKOcYCKDQLrUb5w", "title": "25.07 - Synboli - Head of operations.pdf", "mimeType": "application\/pdf"}Job offer: Head of OperationsJoin the Polymer Revolution at Synboli!Synboli is bringing chemistry and AI together to revolutionize polymer discoveryAre you a passionate and talented individual who thrives in a collaborative...
-
Head of Delivery
il y a 1 jour
Bordeaux, France Cdiscount Temps plein**REJOIGNEZ UN COLLECTIF ANIME PAR LE GOUT DU DEFI** **Rejoignez Peaksys, la filiale Tech de Cnova, et façonnez l’avenir du e-commerce à grande échelle !** Chez **#Peaksys**, plus de **600 experts passionnés** conçoivent et opèrent des solutions digitales à l’échelle pour tout l’écosystème Cnova (**Cdiscount, Octopia, C-Logistics,...
-
Global Head of GSI Alliances
il y a 2 semaines
Bordeaux, France Canonical Temps pleinOverviewJoin to apply for the Global Head of GSI Alliances role at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our...
-
Head of Security Operations
il y a 2 semaines
Bordeaux, France Canonical Temps pleinJoin or sign in to find your next jobJoin to apply for the Head of Security Operations role at Canonical3 months ago Be among the first 25 applicantsJoin to apply for the Head of Security Operations role at CanonicalThis global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and...
-
Head of Destination Operations
il y a 2 semaines
Bordeaux, France Nityo Infotech Temps pleinA leading tourism company in Nouvelle-Aquitaine, Bordeaux, is looking for an Operations Head - DMC. This role will lead the strategic development and promotion of tourist destinations, enhancing visitor experiences and driving sustainable tourism. You will build strong relationships with local stakeholders, oversee marketing campaigns, and monitor tourism...
-
Head of Product Sportsbook F/M
il y a 2 semaines
Bordeaux, France Betclic Group Temps pleinWE ARE BETCLIC Betclic, European leader in sports betting, is much more than just an online gaming site! Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech...
-
Head of IT Transformation Architecture
il y a 1 semaine
Bordeaux, France LeHibou Temps pleinNotre client dans le secteur Industrie recherche un/une Head of IT Transformation Architecture H/F Description de la mission: Notre client dans le secteur de l'industrie pharmaceutique a besoin de son Head of IT Transformation Architecture qui est en charge de transformer tous les services d'infrastructure et d'opérations informatiques à l'échelle...
-
Head of Product Network
il y a 2 semaines
Bordeaux, France Scaleway Temps pleinHead of Product Network1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.OUR STORY: Join Scaleway and shape the sovereign cloud of tomorrow!Since 1999, we design secure, sustainable infrastructures aimed at supporting the most ambitious companies. Historically known for our dedicated servers (Dedibox),...
-
Head of Studio — Production
il y a 2 semaines
Bordeaux, France SAS BENETVIC Temps pleinUne entreprise innovante à Bordeaux recherche un(e) Head of Studio pour piloter l'activité de production vidéo et intégrer des solutions d'intelligence artificielle. Le candidat idéal aura une solide expérience en gestion de projet et en management d'équipes créatives. Vous serez responsable de l'ensemble des projets, de l'idéation à la livraison,...
-
Head of Propulsion
il y a 2 semaines
Bordeaux, France Strativ Group Temps pleinGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Strativ GroupThis fast-growing European aerospace startup is on a mission to transform space access by making advanced propulsion technologies more affordable, efficient, and sustainable. Leveraging a proprietary hybrid rocket engine architecture, the company is...
Head of Client Service
il y a 2 semaines
**Head of Client Service (Fluent English)**:
Full-Time | Bordeaux
**About Displayce - Shaping the Future of Digital Out-of-Home Advertising**:
At Displayce, **we’re transforming how brands and agencies deliver meaningful, real-world connections with their audiences**. How? By providing a high-performance platform that makes digital out-of-home (DOOH) campaigns more precise, impactful, and accessible. With **over 1 million screens across the globe connected in real time**, we help brands amplify their message where it matters most. Our success is built on **collaboration, expertise, and a passion for innovation**. We believe in nurturing a work environment where diverse perspectives drive creativity and where every team member feels empowered to contribute to our shared vision. If you’re **curious, driven, and ready to be part of an agile, fast-growing team**that’s making a global impact, let’s talk
**We are seeking a Head of Client Service, based in Bordeaux (France), to lead our Customer Success (CSM) and Ad Operations (AdOps) teams.**Reporting directly to the Chief Revenue Officer (CRO), you will be responsible for driving exceptional client satisfaction, ensuring operational excellence, and fostering collaboration across teams. Your leadership will play a key role in building strong client relationships, improving retention rates, and positioning our company as a trusted leader in the programmatic out-of-home advertising industry.
**What will be your impact?**:
As the **Head of Client Service**, you will:
- **Build**and** maintain strong relationships**with key clients, ensuring their needs are met and expectations exceeded.
- Develop and execute strategies and processes to improve **client onboarding, support, engagement,**and **upsell opportunities.**:
- **Lead, mentor,**and** inspire**the CSM and AdOps teams (+10people) to achieve excellence and continuous improvement.
- Collaborate with internal teams to ensure seamless delivery of services and solutions.
- Advocate for client needs to drive product enhancements and service improvements.
- Monitor** client satisfaction**metrics, establish KPIs, and **identify opportunities** for improvement.
**You’ll be a good fit if**:
- **Experience**: 10+ years in the digital advertising industry, with a strong background in programmatic advertising, media buying platforms, or SaaS.
- **Leadership**: Proven ability to lead and motivate teams, build strong relationships, and drive results.
- **Client Focus**: Passion for delivering exceptional client service and building long-lasting partnerships.
- **Technical Proficiency**: Deep understanding of programmatic advertising technologies, data analysis, and ad serving platforms.
- **Analytical Skills**: Strong ability to analyze complex data sets and draw actionable insights.
- **Communication Skills**: Excellent written and verbal communication skills, capable of presenting complex technical information to both technical and non-technical audiences.
- **Language Skills**: Fluency in English is required; additional languages are a plus.
**What’s in it for you?**:
- A **unique opportunity** to shape the client services strategy of a leading DOOH platform.
- Collaboration with a **passionate**, **talented**, and **diverse** team.
- A **dynamic** and **innovative** work environment in the heart of **Bordeaux**.
- Opportunities for professional **growth** and **development**.
**What’s about the hiring process?**:
We make hiring decisions based on your experience, skills, and passion. We celebrate all types of skills and backgrounds, so even if you don’t feel your skills entirely match what’s listed above, we still want to hear from you All interviews are conducted both virtually and at our offices.
**Our streamlined hiring process includes three steps over approximately two weeks**:
- **Pre-qualification Interview (30 minutes)**: An initial discussion to assess your background and fit for the role.
- **In-depth Interview (2 hours)**: Use case exercise + LIVE Pitch and a Discussion with future colleagues
- **Final Meeting (30 minutes)**: A concluding discussion with Laure our Founde
