CRM (W/m) - Internship

Created in 2016, Free2Move simplifies mobility-related uses by offering a wide range of services to satisfy everyone's travel needs._
- With Free2Move, you can rent a city car for shopping or for your stay in Italy ️ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform _
- Born from the merger of the Stellantis Group and the start-up TravelCar, Free2Move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years as a reference player to revolutionize the mobility of all travelers._
- Having become the #1 reflex for more than 6 million users, Free2Move operates in more than 170 countries across 5 continents and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available_
- If you want to join a team of +250 experts and bold international projects, then you're in the right place _
- You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ️teams️, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector._

**_JOIN US_**
**_It's exciting, you'll see_**

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**Our environment**:
We are on a mission to transform the mobility market, and we are looking for a remarkable CRM Intern to join our dynamic team at Free2move.

This will be an exciting opportunity to contribute to the activation and retention strategy and execution, creating targeted and personalized campaigns for thousands of customers across Europe and the US.

As a CRM Intern, you’ll be reporting directly to the CRM Manager based in Madrid and will assist in the B2C and B2B CRM efforts: strategy, communication flow, execution, and reporting.

**YOUR RESPONSIBILITIES**:

- Create automated and ad-hoc multi-channel campaigns (E-mail, Push, InApp) in collaboration with Design and Marketing Teams from different countries
- Assist the execution of CRM Strategies to enhance activation, retain existing customers, increase brand loyalty, and expand the company brand love.
- Support the creation and analysis of segments and cohorts
- Analyze campaign results, share learnings, and challenge future campaigns.
- Coordinate campaign requests, from briefing the concept to the launch.
- Drive brand coherence across all our communication touchpoints.
- Support the marketing team in daily administrative tasks.
- Be the point of contact for other teams such as Sales, Design and Customer Service.

**TECHNICAL SKILLS**
- Bachelor’s degree in Business Administration, Marketing, Communication, or related fields
- Fluent in **English** Languages and either Spanish or French.
- You have an analytical mindset, are data-driven, and enjoy reporting, automation tools, and optimization.
- Knowledge/interest in the mobility/automotive world.
- Passion for digital marketing and its best practices
- Familiarity with Braze or Salesforce CRM Platform is a Plus.
- Experience working with Excel and/or Google Suite.

**PERSONAL SKILLS**
- Eager to learn.
- Proactive and dynamic personality.
- Self-motivated and tenacious.
- Strong verbal and writing communication skills.
- Attention to detail.
- Good problem-solving abilities
- Time-management and organizational skills

**WHAT WE OFFER**
- 6-month Full-Time Paid Internship
- Flexible & remote work ️
- The opportunity to revolutionize mobility with us
- Career evolution
- Strong cooperation between our different teams
- International projects
- Team Buildings