Project Management Officer Stage

Description du poste:
**About AXA**

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

**About the entity**

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

**At AXA Group Operations, we want to be recognized in three fields of action**:

- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities

**Where will you be in the organization?**

**The division**

**The department / team**

Identity Global Products (IGP) is a large and global department in AXA Group Operations, composed by ~150 team members, mandated to design, implement, deploy and operate globally shared products linked to identity & access management domain for:

- Employees working for AXA
- Users/partners working for AXA business,
- Customer users of AXA

In essence, the IT Identity Department is the guardian of the company’s digital identity, ensuring the right people have the right access at the right time. It’s a critical function that helps maintain the integrity, confidentiality, and availability of the company’s information assets.

Currently transformed thanks to major IT transformation programs, we aim to become leader on the market in terms of practices and technologies.

**Job purpose**

As a Project Management Officer Intern, your main objective is to assist in coordinating the community of Project Managers involved in the deployment of identity solutions at AXA GO. You will help establish and implement best practices for project follow-up, ensuring effective collaboration and communication among international stakeholders.

**Main missions**

**Your responsibilities will include**:

- Support the maintenance of up-to-date project governance documentation and calendars, assisting project teams in preparing for key meetings.
- Coordinate with various Project Managers to identify, qualify, and formalize project dependencies.
- Assist in managing the lifecycle of project portfolios, ensuring synchronization with relevant tools (Service Now, MS Project, JIRA)
- Facilitate continuous improvement initiatives within the project management community by:

- Ensuring improvement plans are effectively managed and executed.
- Analyzing project statuses to identify opportunities for enhancement and gaps in processes.
- Organizing regular workshops to promote the sharing of best practices and lessons learned.- Organize and manage project documentation systematically to ensure easy access and retrieval for all stakeholders. This includes maintaining version control and updating documents as needed.
- Maintain the project management knowledge base (e.g., Confluence, SharePoint) including:

- Project documentation, user stories, guides, and lessons learned.
- Ensure that documentation is organized, easily searchable, and updated regularly to reflect the current status of projects.
- Organize and lead monthly reviews with Project Managers to assess project planning
- Assist management teams in overseeing the project portfolio, including tracking progress on projects and improvement initiatives.
- Develop and deliver regular reports on project performance by defining and monitoring key performance indicators.
- Participate in project committees, engaging with stakeholders across various regions to gather, document, and analyze project requirements, user stories, and challenges.

**During this internship, you will develop key skills and expertise which will be valuable for your career on**:

- Project management and effective follow-up practices.
- Best practices in documentation and reporting for project success.
- Product Management, IT operations and service management principles.
- Utilizing corporate to