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Head of Product Assurance

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Massy, France Exotrail Temps plein

**Job Description‍**:
As part of the high growth of our industrial startup specialized in end-to-end space mobility, you oversee the Product Assurance activity & team across all product lines, ensuring the quality and compliance of the company’s products and services throughout their lifecycle - from design to delivery.

**Your main missions are to ‍️**:
Product and service quality assurance

Ensure quality integration during product development,

Validate suppliers, materials, and production processes,

Approve pilot production runs and ensuring ongoing compliance,

Support production teams to maintain quality standards.

Quality control

Oversee inspections at all production stages,

Manage non-conformances and root cause analyses,

Review documentation and decide on quality deviations with technical leads.

Customer claims and corrective actions

Address customer claims with root cause analysis,

Implement corrective actions to prevent recurrence,

Coordinate with production to resolve quality issues.

Process improvement

Lead continuous improvement projects,

Address recurring non-conformances and promote a quality culture,

Enhance communication and knowledge sharing.

Activity Structuring and Oversight

Define KPIs and monitoring performance,

Report updates and risks to management,

Collaborate with the Head of QMS (Quality Management System) to ensure comprehensive quality coverage.

**Preferred Education & Experience ‍**:
Master’s degree in engineering, industrial engineering, or quality management.

10+ years in technical/quality roles, including 5+ years in product assurance.

Experience in the space industry is highly recommended.

Strong management expertise.

Fluency in English

Proficiency in quality assurance methods, audits, and certifications.

Understanding space-specific requirements (e.g., ECSS,).

Root cause analysis tools.

Continuous improvement methods.

Advanced measurement and inspection tools.

Leadership and communication skills.

Problem-solving mindset and balanced decision-making.

Attention to detail and adaptability.

Collaborative and quality-driven approach.

**About our recruitment process**:
We are committed to recruiting the right people for the right job regardless of your private backround.

We meet at least three times in order to give you a better idea of what it's like to work at Exotrail:
1. Technical interview with your future manager: you will learn more about the position and the required qualifications

2. Interview with HR: you will discover our work environment and learn more about our culture

3. On-site interview with the team: you will meet your future colleagues and make sure that you share the same vision and values of the company.