Stage : Customer Sales Representative (H/F)

il y a 1 semaine

Colombes, France Arkema Temps plein

**Allez au-delà de vos découvertes **

**Des solutions innovantes et durables**

**Détails de la Mission**:
You will be joining the Technical Polymers Business Unit, as part of the Customer Service Team.

You will work in an international environment (Europe, Middle East Africa, South America) and on a wide product range (Monomers, Polyamides and Oleris®).

You will work in pairs with Supply Chain.

**1 - Follow up of customers in relation with the account managers**

**2 - Supervision of**
- the solvency of the customers,
- the validity of the contracts,
- the respect of the prices,
- the conditions of payments in respect with the international rules.

**3 - Order Processing on a specific area**
- Follow-up of the commercial offers, in relation with the account managers,
- Follow-up of the needs of the customers and their forecasts, in relation with the account managers and the Demand Manager,
- Follow-up of the order till the delivery in relation with the plants, the logistics, the forwarders, the banks and the customer credit department,
- Follow-up on credit notes, makes sure accruals are up to date
- Commissions for agents
- Claims processing, return products,
- Consignment at customer follow up and billing
- Samples processing from the shipment till the arrival at destination, in collaboration with the account manager.

**4 - Project management**
- For new logistic flows
- For continuous improvement
- To improve the team’s digitalization

**Profil Recherché**:
**Soft skills**: serious, negociation, rigorous, good communicator, team player

**Technical skills**:

- IT System : Excel, Word, Powerpoint. SAP (module SD) is a big plus, Picaso, Sales Force.
- English : fluent
- International Business, Sales, Customer Service, Logistics

Pas assez opérationnels les jeunes diplômés ? Trop expérimentés les seniors ? Moins performants les salariés en situation de handicap ? Et les femmes, pas faites pour l’industrie ? Nous ne pensons pas comme ça chez Arkema. Nous valorisons au contraire la diversité des profils au sein de nos équipes et l’inclusion.

Avec plus de 200 métiers, 25 000 personnes dans le monde, une centaine nationalités, nous voulons offrir un cadre de travail dynamique et inclusif où chacun.e peut rester elle-même et lui-même. En tant qu’employeur, Arkema offre à tous les mêmes opportunités d’accès à l’emploi sans distinction de genre, d’âge, de nationalité, de culture, de diplôme, de vécu... Arkema mène une politique active de promotion interne dans tous les métiers et à tous les échelons hiérarchiques. Nous nous attachons à faire évoluer nos collaborateurs dans les filières d'expertise comme dans les filières de management: cela constitue un des axes fondamentaux de notre politique RH. Tout au long de leur carrière, nos collaborateurs peuvent accéder à des formations pour développer leurs compétences.

La rémunération est une reconnaissance de l’engagement individuel à hauteur des responsabilités exercées dans le poste et des résultats de l’entreprise, c’est pourquoi nous proposons une rémunération attractive et équitable.

Vous nous rejoignez, vous évoluez et c’est Arkema qui avance.

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