Technical Specialist

il y a 1 jour


Montpellier, France InterSystems Temps plein

L'expert technique pourra éventuellement se rendre les sites des clients (par ex. hôpitaux, laboratoires) et rencontrer les partenaires exécutants pour l'assistance technique. Déplacements internationaux éventuels.

Gestion
- Coopérer avec le client ou le spécialiste fonctionnel s'agissant des demandes d'amélioration en cours
- Gérer la résolution de tous problèmes d'acceptation non résolus, avant et après la mise en œuvre du projet

Missions opérationnelles
- Mettre au point et fournir une assistance technique pour les personnalisations logicielles : WebServices, JavaScript, interfaces, rapports, extractions, migration de données, mises à niveau et conversions
- Fournir une assistance technique pour le dépannage et l'analyse des performances dans les domaines connexes
- Assistance et essais de tous les utilitaires InterSystems connexes, par ex. outil de correction, service d'impression, etc.
- Création de supports de formation sur des sujets techniques tels que le développement personnalisé de systèmes et le reporting
- Production de documents techniques tels que documents de référence, consignes d'installation, manuels utilisateur, articles théoriques et spécifications
- Participation aux formations techniques sur site
- Participation aux implémentations techniques sur site

Expérience et qualifications

Indispensables
- Connaissance des langages web, par exemple le HTML et JavaScript.
- Expérience en SQL, analyse de données et méthodologies de bases de données
- Capacité à concevoir et rédiger des documents techniques
- Bonne maîtrise des concepts internet et intranet
- Expérience dans les relations centrées sur le client
- Capacité avérée à diriger et à aboutir à des résultats conformément aux plannings spécifiques
- Bonnes présentation et compétences en communication
- Capacité à dispenser des formations et à concevoir des supports de formation
- Capacité à travailler en équipe, dans un environnement multiculturel

Formation

Indispensable
- Diplôme universitaire ou expérience professionnelle équivalente
- Bon Niveau d'Anglais

Souhaitable
- Expérience recommandée dans la technologie InterSystems et dans les systèmes de santé

**About InterSystems**:



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