Customer Marketing Apprentice, Advocacy

Algolia is part of a cadre of companies that are driving the next generation of software development, through its world class AI search solutions. We serve over 17,000 businesses and 500,000 developers globally. Renowned for its user-friendly API-First platform and the fastest AI search technology, Algolia is the largest hosted search engine, trusted by businesses and developers for 1.75 trillion searches per year. We’re looking for a Customer Marketing Apprentice to join Algolia for a **2-year apprenticeship program** starting no later than September 2025. As part of our global Customer Marketing team, you’ll help share and amplify the success of our customers to drive adoption and growth. You'll work closely with teams across Customer Success, Sales, Product Marketing and Marketing Operations to support initiatives that build strong relationships and deliver measurable impact. This role is hybrid role (3 days in office) based in Paris but reports to our team lead based in San Francisco, with teammates distributed across different timezones so clear communication and comfort in a global team are essential. **YOUR ROLE WILL CONSIST OF**: - Help create and publish customer stories and testimonials - Support customer outreach and follow-ups with the Customer Success team - Contribute to customer advocacy programs and our growing community of customers - Assist in managing the Customer Hub and related content - Help produce and host customer events, webinars, and masterclasses - Monitor and manage customer review platforms (e.g., G2, TrustRadius), including tracking badges and review campaigns - Ensure customer logos and references are used properly and compliantly - Keep advocacy documentation organized and up to date - Assist with customer marketing campaigns and special initiatives **YOU MIGHT BE A FIT IF YOU HAVE**: - Enrolled in a Master's program in Marketing or related field and looking for a 2-year apprenticeship - Fluent in English and French, both written and verbal - Strong communicator, confident interacting with customers - Experience in Marketing, with a focus on any of the following: campaign strategy and campaign management, customer advocacy and customer expansion, content marketing, and/or live and on-demand event management - Customer-centric mindset - Ability to interpret data, extract insights, and drive campaign improvements - Organized, proactive, and eager to learn in a dynamic environment - Comfortable working on a globally distributed team **Why Join Us?** - Be part of a fast-growing AI tech company used by 17,000+ businesses worldwide - Get real, hands-on experience in customer marketing and advocacy - Work on impactful projects alongside global marketing experts - Contribute to high-visibility campaigns and customer-facing initiative FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. While we have a global presence with physical offices in Paris, NYC, London, Sydney and Bucharest, we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees.** Please note that positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the nature of the role it may be available with either a hybrid-remote or in-office schedule.** ABOUT US: Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion search requests a week - four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined. Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers’ lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions. In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers-including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few. WHO WE'RE LOOKING FOR: We’re looking for talented, passionate people to build the world’s best search & discovery technology. As an ownership-driven company, we seek team members who thrive within an environment based on autonomy an