Collections Team Lead

We’re Adevinta, a global leader in digital marketplaces. Our household name brands, including Marktplaats in the Netherlands, mobile.de in Germany and leboncoin in France, reach hundreds of millions of people every month.

We’re all about matchmaking, and our sites help people find whatever they’re looking for in their local communities - whether it’s a car, an apartment, a sofa or a new job. Every connection made or item found makes a difference by creating a world where people share more and waste less.

Our brands are supported by global Tech Hubs in Barcelona, Amsterdam, Paris and Berlin. Their goal is to develop common global products and innovation platforms which all of our brands can use. This means using cutting edge technology to create highly scalable, customisable and secure products and components that free up development time and leverage our access to global data.

What you’ll do & Who you are

We are seeking an experienced Collections Team Lead to join our Finance teams in our Nantes office. As the Collections Team Lead, you will manage a team of collection specialists to ensure timely and efficient recovery of outstanding debts. This is a hybrid role (2-3 days in the office), reporting directly to the Global Collections Manager.

Job/Role Description:

- Team lead on the day-to-day collections function
- Leading on AR reporting including debtors aging, unapplied cash etc. activities
- Manage daily, weekly and monthly targets as assigned by management and prioritise the collection of debt within the AR ledger
- Point of contact for all customer queries and resolve open cases with haste to enable timely reporting.
- Perform internal investigation to support customer resolution of identified issues and propose solutions adapted to the client's economic situation.
- Use experience to support management in decision making process surrounding aged collections from debtors
- Point of contact with 3rd party debt collection support
- Liaise with internal teams to understand if accounts should be suspended / reactivated
- Calculate overdue interest in dunning letters, based on customer type
- Prepare and pass non collectable debtors to litigation / third party team
- Resolve disputes by working with internal teams and/or the customer to verify information
- Continuously look for and create more efficient processes and implement improvements

Qualifications:

- Fluent French and English is essential (C1)
- Strong experience across the dunning process, and accounts receivable principles & concepts
- Minimum 2 years experience acting as Team Lead, within a Large Finance organisation
- Strong relationship management skills and ability to influence decision-making among senior stakeholders within a matrixed environment
- Strong financial acumen and analytical thinking
- Working knowledge of SAP S4 order to cash and accounts receivable capabilities
- Highly motivated and detail-oriented with an ability to take ownership and multi-task
- Proven success in collaborating with external clients as partners
- Excellent communication skills with the ability to challenge & collaborate
- Demonstrated ability to work effectively both independently and as a part of a team
- Excellent Google suite & MS Office skills
- Experience of lean methodology and continuous improvement is a plus

**Benefits**:
Life at Adevinta comes with its perks Our Adevintans enjoy the following benefits:
- An attractive Base Salary- Participation in our Short Term Incentive plan (annual bonus)- Employee Stock Purchase Program with a match from Adevinta- Work From Anywhere: Enjoy up to 20 days a year of working from anywhere Maybe not from the moon well why not just make sure you have internet connection- A 24/7 Employee Assistance Program for you and your family, because we care ❤️- Win together, lose together is one of our key behaviours. At Adevinta you will find a collaborative environment with an opportunity to explore your potential and grow

Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.