Receptionist & Office Coordinator

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. As a Receptionist & Receptionist/Office Coordinator you will be the 'heart and soul' of the team, responsible for ensuring that everything runs smoothly and your colleagues have everything they need to succeed. Working closely with the Country Manager and the HR team, this is a varied and interesting position that requires someone with a flexible, proactive and supportive approach. Cultural fit is hugely important as you will be interacting with the team daily, therefore we are looking for someone that is hard-working and can put forward ideas by observing what is working well and what is not. In this role, you will report directly to the Global Facilities Manager and your main stakeholder will be the Country Manager Position: In this role you will provide a focal point for our front-of-house and office operations, ensuring the provision of a world-class office experience for our people and guests. You will deliver outstanding assistance to Ebury employees and visitors on a daily basis. **Responsibilities**: - Office management - Deliver a first-class workplace experience for our employees, both office - and home-based workers, and for guests of our offices - Managing the primary inbound communication channels and correspondence including phone calls, mailboxes and physical packages, meal vouchers - Assist in the planned and ad hoc maintenance and upkeep of the premises and equipment including the required safety checks, liaising with contractors as required - Assist in the effective running of facilities contract services including; building maintenance, purchasing, post room, security, cleaning, waste management, stationery, plants, coffee machine, pest control, environmental and building consultancy services, new suppliers, - General office management duties including meeting room management and conference call facilitation, hot desk administration, supplies and stock management of office supplies, business card administration, company merchandise, monthly office social events, courier bookings, car fleet etc - Moves and project coordination - Manage the landlord relationship - Organize parties and after-work events and prepare a monthly newsletter - Health & Safety - Assist in the duty of care, health and safety programs with comprehensive policies and practices for the office - and home-based workers - Assist with all relevant Health & Safety staff training as necessary - Travel - Assist with ad-hoc travel booking requirements for ExCo members where required Skills, Experience & Knowledge: - Demonstrable experience in office administration and/or receptionist in a corporate environment including meeting services, events and purchasing - Hospitality experience is a plus - Excellent interpersonal skills with a proven ability to work collaboratively. Able to find pragmatic solutions and adapt to changing situations - Strong oral and written English skills and French - Excellent organisational and time management skills - Friendly individual able to take initiative - Used to multitasking with the ability to remain calm and focused under pressure, but good at time management and setting priorities - Able to work in a fast-paced environment and meet deadlines LI-AK1 LI-onsite **About Us** **Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.** Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. - We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future._