Technical Support Engineer

il y a 1 semaine

RueilMalmaison, France PPG Industries Temps plein

As a

**Key responsibilities**:

- Handle customer friendly claims files in close collaboration with our sales, sales and other internal departments.
- Respond to various technical requests and recommend paint systems and products according to the site context, to the different interlocutors.
- Formalize recommendations following on-site visits, by carrying out Technical Implementation Advice for professional customers and more particularly on sites with a large surface area, the thermal insulation of walls from the outside and composite systems of external thermal insulation.
- Participate in the controls on the files performed by the sales force during the travelling.
- Give to sales force training and build PPG brand.
- Ensure competitive intelligence and market intelligence gathering

**Qualifications**:

- Graduated from a Degree + 3 in Technical Building Product or in Engineering School.
- A confirmed experience (3-5 years minimum) in a similar role or as a Works Manager is required.
- Customer and business oriented, you know the market: distributors, bodybuilders, manufacturers, aftersales truck manufacturers and competitors.
- Your social skills, analytical and synthetic skills, emotional intelligence and tact are key skills to be successful in this role.
- We expect from you rigor, resourcefulness, abnegation and ability to evolve in a results-oriented environment within a matrix organization.
- A fluent level of French is required and a proficient level of English is preferred.
- Knowledge of the Pack Office is required.

**ABOUT US**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**

Every single day at PPG:
**We partner with customers to create mutual value.**

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

**We are “One PPG” to the world.**

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

**We trust our people every day, in every way.**

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

**We make it happen.**

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

**We run it like we own it.**

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

**We do better today than yesterday - everyday.**

We continuously learn. We develop our people to grow our businesses.

**PPG Way: (**Click here to learn more about the PPG Way**)**

**PPG vision**:
**We are One PPG**:
Benefits will be discussed with you by your recruiter during the hiring process.

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