Customer Support Intern
il y a 3 jours
Lyon (69) Internship Description Are you passionate about gaming and looking for an exciting opportunity to kickstart your career in the industry ? Join our team as a Customer Support Intern for a 6-month period and gain invaluable experience in providing support to players while receiving guidance and mentorship from our experienced Customer Support Manager. As a Customer Support Intern, you will assist our players with their inquiries, troubleshooting issues, and ensuring they have a seamless gaming experience. You will assist our Customer Support team on the following tasks: - answering players requests, issues and questions thanks to our CS tools "Zendesk" (We do not provide support via phone calls) ; - coordinating with the production team to get their insight on players issues and providing them with a relevant data and details regarding players' main point of concerns ; - generating and maintaining helpful external support content (game guides, troubleshooting, FAQs) ; We look for an autonomous and rigorous profile, fluent in French, in English and, possessing the following skills: - positive attitude when answering players ; - empathy ; - adaptability ; - clear communication skills ; - responsible ; - gaming experience and passion ; - good resistance to stressful situations ; - Familiarity with our game, Million Lords, would be appreciated. Additional Information You'll work on-site, in the beautiful city of Lyon and, you can choose to work remotely 2 days per week. Feel free to reach out if you have any questions regarding the offer.
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Customer Support Intern
il y a 2 semaines
Lyon, France Million Victories Temps pleinLyon (69) Internship Description Are you passionate about gaming and looking for an exciting opportunity to kickstart your career in the industry ? Join our team as a Customer Support Intern and gain invaluable experience in providing support to players while receiving guidance and mentorship from our experienced Customer Support Manager. As a Customer...
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Customer Technical Support
il y a 3 jours
Lyon, France Nemera Temps pleinNemera is a world leader in the design, development, and manufacturing of drug delivery devices for the pharmaceutical, biotechnology, & generics industries. We put patients first when creating drug delivery devices because we know that accurate dosing and ergonomics contribute to patients completing their treatment. Working at Nemera means being part of a...
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Customer Support Agent
il y a 1 heure
Lyon, Auvergne-Rhône-Alpes, France C&D Talent Advisory - Academy Temps pleinCustomer Support Agent (Greece - Remote / On-Site)We're hiringCustomer Support Agentsto join an international, fast-growing support team delivering high-quality customer experiences for global brands. This role offersflexibility (remote or on-site)and exposure to multicultural environments where communication, ownership, and service excellence matter.How To...
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Supervisor, Customer Support
il y a 2 semaines
Lyon, France STEMCELL Technologies Temps plein**Job Description Summary**: Reporting to the Customer Support Manager, the Supervisor, Customer Support is responsible for providing oversight to the day to day operations of the Customer Service team, aid in developing and executing training material, as well as managing a few direct reports. This is an entry level people management position, so part of...
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Customer Support Specialist Multilingual
il y a 6 jours
Lyon, France Cross Border Talents Temps pleinCustomer Support Specialist Multilingual (Greece) Location: Greece (Athens, Thessaloniki, and other locations depending on the project)Contract Type: Full-time, PermanentWork Model: On-site and remote options (remote roles require relocation within Greece) Languages Required:Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese |...
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Customer Support
il y a 3 jours
Lyon 3e, France Signitic Temps pleinDans le cadre d’une création de poste, nous recherchons un.e **Customer Support** pour nous rejoindre ! Vos objectifs au quotidien sont**: - L'engagement des clients** : Plongez dans l'univers passionnant de Signitic en interagissant directement avec nos clients sur la plateforme Intercom. Offrez-leur des solutions rapides, répondant à leurs demandes...
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Customer Support Assistant
il y a 2 semaines
Lyon, France Bandai Namco Europe Temps pleinBandai Namco Entertainment Europe (BNEE) is a leading global publisher and developer of entertainment content for platforms including all major video game consoles and PC. BNEE is building its reputation with franchises such as ELDEN RING, LITTLE NIGHTMARES, THE DARK PICTURES ANTHOLOGY, and the upcoming UNKNOWN 9 Awakening - developed by the recently...
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Spanish Speaking Customer Support Specialist
il y a 6 jours
Lyon, France Cross Border Talents Temps pleinLocation Lisbon, Portugal Work Setup On-site Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise. Schedule Monday to Sunday: 08:00 - 17:00 or 09:00 - 18:00 (rotative shifts) 2 rotative days off per week At a later stage, the...
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Hybrid Customer Support Specialist
il y a 2 semaines
Lyon, France Sociabble Temps plein**Description de l'entreprise** Imaginez une entreprise où les collaborateurs sont non seulement informés et engagés, mais aussi influents sur les réseaux sociaux. C'est ce que propose Sociabble depuis 2014 avec sa plateforme SaaS de communication interne, d’engagement et d’employee advocacy. Aujourd'hui, Sociabble est utilisé par des géants comme...
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Multilingual Customer Support Specialist – Relocation
il y a 6 jours
Lyon, France Cross Border Talents Temps pleinA leading recruitment company is seeking a multilingual Customer Support Specialist to join renowned international brands based in Greece. Successful candidates will manage customer inquiries in their native language and English, ensuring high customer satisfaction and professionalism. Ideal for those fluent in one of the required languages. This role offers...