Scientific Support Specialist

We are looking for a Scientific Support Specialist (F/M) for Polyplus.

Within a team of scientists, you will be involved in our product sales support. Working alongside the product, marketing, and sales team, you'll act as the scientific point of contact for any customer queries.

**Grow with us - Your Responsibilities**
- Identify customer needs and recommend the appropriate products and solutions.
- Make use of your scientific and technical problem-solving skills to improve our customers’ experimental and research results.
- Assist in the on-going technical education of the broader Polyplus organization, our distributors and end-user customers.
- Work collaboratively across the business to act as a scientific resource with the Marketing and sales teams to ensure high customer satisfaction.
- Keep our customer relationship management database up to date.
- Remain up to date on new products, emerging technologies, and novel research areas.

**What will convince us**
- ** PhD in Life Sciences or equivalent**:

- ** Fluent in English (written and spoken)**:

- Extensive knowledge of mammalian cell culture.
- Scientific problem-solving ability.
- Experience in a customer service/facing role preferred.
- Must be organized, rigorous and proactive, able to work under mínimal supervision and in a team setting.
- Ability to interact effectively with customers and internal teams.
- Communication and interpersonal skills.

**What we offer**
As a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits:

- Personal and Professional Development: mentoring, leadership programs, LinkedIn Learning, internal seminar offerings
- Work-life Balance: Remote options, flexible work schedules
- Making an impact right from the start: Comprehensive onboarding, including a virtual online platform - even before joining
- Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and business women network
- Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services

**Ready to join Sartorius?**:

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

**That's what Your Colleagues say**:
**Andreas Norén, Head of Product Development Software Infrastructure & Operations**:
We are part of the solution in helping to develop novel cancer therapies, or maybe someday to find a cure to dementia. This is an incredible feeling.

**Katja Herwig, POD Specialist, Germany**:
I work on many interesting projects and am in touch with many departments and international colleagues, which makes my job so diverse and exciting. Each day is completely different, but does provide one constant: I am part of the great Sartorius family and feel the enjoyment and openness of my colleagues. Sartorius brings together different cultures every day.

**Your Benefits**:

Part of the Solution

You will be part of the solution in the fight against cancer and other diseases. Sartorius has been making a difference in patients' lives for more than 150 years.
Career Development

Grow with us. We offer training programs, talent development and mentoring. In addition you can also join our communities like coaching, business women network and more.
Global Teamspirit

We work in collaborative global teams. With us, you will find agile working methodologies and stream-lined decision-making, in a supportive environment where your efforts are appreciated.
Well-Being

You will have access to a range of health benefits such as; medical check-ups, health & wellness programs, sports activities and on-site gyms.
Work-Life-Balance

Enjoy the flexibility your life needs: We offer flexible working hours and remote options.
Smart Working Environment

At many sites, Sartorius employees work in smart buildings with the latest technology and equipment.

**Questions about the job?**:
**Career Website**:
**Sartorius Blog**:
**Company Values**:
Sustainability, openness and enjoyment are the values that shape our work with colleagues, customers and business partners alike.

Learn More**Our Onboarding**:
See the impressions of some new employees upon joining Sartorius and learn more about our comprehensive onboarding journey.

Explore Our Onboarding**Top Careers Stories**:

Equal Opportunity Employer

At Sartorius, we believe that bringing together diverse perspectives is critical for our mission of simplifying progress in life sciences and bioprocessing so that new therapeutics can reach patients worldwide.

We therefore actively recruit and hire diverse talent from a mix of cultures, genders, age groups, physical and mental abilities, educational backgrounds, career paths and more,