Emplois actuels liés à Customer Relationship Manager - La Défense - OpenText
-
Account & Relationship Management Executive
il y a 2 semaines
La Défense, France Wolters Kluwer Temps pleinAbout the Role: As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer...
-
Paris La Défense, France Deloitte Temps pleinTous nos postes sont ouverts au télétravail.Rejoindre Deloitte, c'est dire oui à une expérience qui a du sens, celle où les rencontres et les missions vous poussent à grandir chaque jour. C’est évoluer dans un environnement de travail fondé sur la confiance, la transmission et l’intelligence collective pour construire l’avenir de nos clients....
-
Sales Manager
il y a 1 jour
La Défense, France Prysmian Group Temps pleinWe are looking for a passionate professional with commercial acumen and a background in Electrical, Mechanical, or Industrial engineering with at least 5-10 years of technical and solution or project sales experience.Joining our sales force, you’ll be part of some of the world’s boldest and most impactful engineering projects.Overall Purpose of the Job...
-
Sales Manager
il y a 2 jours
La Défense, France Prysmian Group Temps pleinWe are looking for a passionate professional with commercial acumen and a background in Electrical, Mechanical, or Industrial engineering with at least 5-10 years of technical and solution or project sales experience.Joining our sales force, you’ll be part of some of the world’s boldest and most impactful engineering projects.Overall Purpose of the Job...
-
Paris La Défense, France Deloitte Temps pleinTous nos postes sont ouverts au télétravail.Rejoindre Deloitte, c'est dire oui à une expérience qui a du sens, celle où les rencontres et les missions vous poussent à grandir chaque jour. C’est évoluer dans un environnement de travail fondé sur la confiance, la transmission et l’intelligence collective pour construire l’avenir de nos clients....
-
Servicenow Sales Manager
il y a 2 semaines
La Défense, France DXC Technology Temps plein**Essential Job Functions**: - Take lead role in the development and execution of sales strategies to achieve revenue goals, managing various sales cycle demands effectively. - Maintain a healthy sales pipeline while continuously educating customers about products, pricing, and market differentiators. - Build and maintain client relationships to drive sales...
-
Senior Customer Engagement Executive
il y a 3 heures
La Defense, France Kyriba Temps pleinDream Big. Go Beyond. Be Unstoppable. About UsKyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise. We're on a...
-
Senior Customer Engagement Executive
il y a 4 heures
La Defense, France Kyriba Temps pleinDream Big. Go Beyond. Be Unstoppable. About UsKyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise. We're on a...
-
Sales Bps France
il y a 2 semaines
La Défense, France DXC Technology Temps pleinDXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion,...
-
Key Account Manager
il y a 1 semaine
Tassin-la-Demi-Lune, France Merieux NutriSciences Temps pleinTassin-la-Demi-Lune Regular **MERIEUX NUTRISCIENCES** As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and...
Customer Relationship Manager
il y a 2 jours
OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
BUSINESS NETWORK
Our Business Network Cloud division is a globally leading B2B solution that powers the world’s largest business network in the Cloud, enabling over 20 billion digital commerce transactions per year. We provide innovative B2B integration solutions that securely connect people and technology within Top 50 supply chains.
OpenText are an AI company. Our ambitious Artificial Intelligence strategy covers all parts of the Business Network ecosystem and beyond, in order to increase the speed and agility of our customer’s digital supply chain and integration landscape.
**THE OPPORTUNITY**:
We are seeking a Customer Relationship Manager to join our close-knit team and hold responsibility for the long-term growth, retention, and health of our most strategic customers. We work at the centre of a highly skilled, multidisciplinary customer facing team, ensuring OpenText delivers upon our customer’s strategic objectives. As a Customer Relationship Manager, you will define and execute revenue generating activities, operating with senior stakeholders and providing a bridge between our technical teams and customers.
As a Customer Relationship Manager, you will take responsibility for the overall success of our customer’s digital journey and revenue growth for OpenText. You will manage complex negotiations and long-term customer contracts, minimise cancellation and expand existing services.
In this quota carrying role, you will be rewarded with endless opportunity to manage enterprise solutions within industry leading brands, contributing to their growth strategies, and delivering upon the commitment they have made in OpenText as their digital partner.
**YOU ARE GREAT AT**:
- Managing complex sales and renewal cycles and negotiating multi-year enterprise cloud agreements.
- Driving and executing key governance activities to create long-term value to customers whilst mitigating risk and materially improving relationships - engagement with senior client staff up to C-suite.
- Championing the customer, ensuring satisfaction, and resolving problems and disputes.
- Negotiating with large stakeholder communities, managing services/software contracts and driving renewals.
- Maintaining high levels of customer retention and minimising contract cancellation.
- Partnering with Field Sales (Account Executives), Pre-sales, Professional Services, Deal Desk and Customer Support teams while upholding our strong reputation as market leader in Enterprise Information Management.
**WHAT IT TAKES**:
- Experience of managing existing customer base, including the ability to forecast and execute revenue growth and reach new business targets.
- Proven success within a complex sales environment, or experience of driving growth within an existing portfolio.
- Knowledge of MEDDPICC or similar sales methodology would be helpful but is not required.
- The ability to build and maintain strong customer relationships while being accountable for customer satisfaction.
- Experience managing complex stakeholder environments, both internally and externally.
- Familiarity with different EDI B2B technologies and the overall marketplace for such products and services.
- A successful track record of managing contract renewals and driving revenue opportunities within your portfolio.
- A good understanding of EDI B2B contracts, with good analytical abilities to extract value across existing clients within portfolio
- Excellent communication and time management skills.
- Ability to support billing operations and collections where necessary.
- Accurate reporting of key metrics to senior management.
What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this mission and are passionate about enabling the Digital World, then let OpenText turn your career vision into reality.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
