Sales & Business Analysis Intern

Back Market is the world’s leading refurbished electronics marketplace with a team of more than 650, powering operations in 16 countries (and counting). Back Market is undergoing meteoric growth and has raised $884 million, with a valuation of $5.7 billion. Our mission is simple: empowering people to buy tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. Be part of a great and growing adventure that will change the way the world consumes tech. We are currently looking for 5 Sales & Business Analysis interns (in Paris and/or Bordeaux) to join different teams within the Supply team. **Your Mission (If You Accept It)**: **1st team - Sellers Onboarding / Sales Development** - Reporting to our Lead Seller Activation, your duties will include: - 1. Converting leads from all European countries and UK into Back Market sellers, taking care of their onboarding so they are ready to start selling, - 2. Account managing them during their first period of sales on BM ensuring their Quality is good and they know how all processes work and how to deliver the best experience to the customers. Missions: - Following the Team processes to manage sellers everyday in the most efficient way and using tools to ensure the team efficiency and performance, - Training the new sellers on the Back Market tools, for them to be quickly autonomous and achieve high performance, - Providing sellers with data-proven feedback and action plan to help them improve quality and grow sales on all markets thanks to forecast and business opportunities, - Following and owning different KPIs to ensure the best performance of the team translated into the best seller management, - Collaborating in projects such as creating new tools and processes to increase the conversion, efficiency, learning for sellers and seller’s Quality. **OR** *** **2nd team - Business analysis & strategy / Account Management** - Within the Supply team, you will work closely with and support our refurbishers to offer the customers the best products quality & price-wise. You will focus on different topics related to quality, category management, price analysis, compliance or E-Commerce competition. Missions: - Providing: draw key insights from raw data and current situation thanks to your data-driven mindset and business knowledge (e.g. analyze databases, KPI major trends or qualitative data), - Developing: create and prioritize new processes and tools for sellers, and manage several projects at a time (e.g. identify sellers' needs and ways to resolve them), - Partnering: work with many stakeholders across diverse teams and manage realistic road maps and timelines (e.g. find the right contact persons, share workload and take initiatives), - Monitoring: follow-up the impact and design tailored action plans and next steps to constantly improve projects and seek efficiency (e.g. build effective monitoring methods and always take a step back). **You’re At The Right Place If**: - You are fluent (verbal and written communication) in English / any other languages is a plus - You ideally have a previous experience in Sales/Consulting/Project management position - Proactive and positive attitude - You will represent our team and the Back Market brand interfacing with many corporate accounts on our marketplace - You have an analytical mind - strong use of insights and confident around data-driven decision-making > familiar with Office and in particular Excel to manipulate data. Knowledge of SQL is a plus but not required. - You’re a fantastic team player - You have a strong interest for the online and e-commerce environment, you ideally have a previous experience in a related field - You are passionate about growth and eager to learn, you are familiar with the start-up environment and working in a demanding change-oriented environment If your CV is selected, we will run an HR exploratory call.- We will be getting to know you better so we can define the mission in which you will be able to better express your potential **Recruitment Process**: - HR Interview with Julie, Talent Acquisition Specialist - Technical test - Skills fit interview - Cultural fit interview **WHY SHOULD YOU JOIN US ? ✌** - A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts - An attractive salary, multiple benefits (meal tickets, health insurance, etc...), internal events, etc - Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas - A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia - We embrace work life balance which includes flexible working hours and the opportunity to work from home. - A lot of fun: you will have the opportunity to work in a fast-paced, open