Schedule Manager

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

**Overview of Job Role - One Year fixed term contract**:
To manage the schedule of courses and trainers, to maximise revenue opportunities, to minimise all costs and to ensure the maximum utilisation of employed trainers in accordance with the company policies.

To ensure that the schedules aligns with the operational KPI's and the business's operating plans.

**Key Areas of Responsibility**:
The primary responsibility of a Schedule Manager is to work with the Lead Schedule Manager and ensure that Global Knowledge's schedule aligns with the company plans. Additionally the Schedule Manager, as part of a schedule team, will also work:

- To ensure sounds commercial principles are applied to all events and schedules.
- To ensure that trainer utilisation is in line with or exceeds company targets.
- To ensure that external trainer day rates are in line with or are below company target.
- To maintain the schedule and ensure maximum profitability of events
- To follow operational process and procedure, allowing GK to efficiently manage low fill events, maximise opportunities and maintain efficiencies.
- To maintain sales responsiveness in line with SLA's and respond/assist with all Sales enquiries.
- To implement the training schedules in line with AOP.
- To display the GK Can-do attitude

This is not intended to be a full definition of duties and you will be expected to assist in such additional duties as may be required

**Experience / Qualifications Required**

**Essential**
- Schedule processing, organisational skills, data analysis, Training administration and the use of Office packages.

**Desirable**
- French speaking and/or other European language
- Ideally the job holder will have significant experience in a similar role.

**Person Specification**

You will have excellent communication and presentation skills; the ability to take responsibility and be decisive; the ability to work within a team; effective planning and organisational skills; the ability to work under pressure and to deadlines; a commitment to keep up-to-date with IT trends and developments; the ability to work within budgets.

**Values**
- **Integrity**: Act with integrity in everything that you do, at all times
- **Accountability**: Accepting responsibility for your work and contribution as a team member. Dealing with issues and delivering on commitments
- **Collaborative**: Working together to deliver shared benefits. Building relationships, leveraging skills, knowledge and resources to achieve success
- **Decisive**: Making decisions and acting on them. Proactively seeking and driving new opportunities and improvements
- **Engaged**: Being present, visible and a positive force. Developing and sharing ideas and supporting the success of others

**MORE ABOUT SKILLSOFT**:
Skillsoft delivers online learning, training, and talent solutions to help organizations **unleash their edge**. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

**Thank you for taking the time to learn more about us.**
**If this opportunity intrigues you, we would love for you to apply**

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.